Jeremy Neal

Computer Service Desk Operator at Georgia Technologies Corp
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Contact Information
us****@****om
(386) 825-5501
Location
Statesboro, Georgia, United States, GE

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Credentials

  • A+ CompTIA Certification
    -
  • Microcomputer Installation and Support Technician Certification
    -
  • Microsoft Certified Solutions Expert (MCSE) Server
    -
  • Network Administrator Certification
    -
  • Network Security Training
    -

Experience

  • Georgia Technologies Corp
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Computer Service Desk Operator
      • Sep 2012 - Present

      Provide technical support, project support, resource scheduling and customer service to home and business based clients. Conduct computer diagnostics to investigate and resolve problems. Provide technical assistance and support to prepare evaluations of software or hardware, and recommend improvements or upgrades. Provide technical support, project support, resource scheduling and customer service to home and business based clients. Conduct computer diagnostics to investigate and resolve problems. Provide technical assistance and support to prepare evaluations of software or hardware, and recommend improvements or upgrades.

  • OfficeMax
    • Retail
    • 700 & Above Employee
    • Technology Sales Specialist
      • Aug 2008 - Sep 2012

      Team lead and coach for the technology department. Thoroughly understand customer needs through effective communication and offer relevant solutions. Develop, maintain, and communicate up-to-date knowledge of products and software. Team lead and coach for the technology department. Thoroughly understand customer needs through effective communication and offer relevant solutions. Develop, maintain, and communicate up-to-date knowledge of products and software.

Education

  • Ogeechee Technical College
    Associate’s Degree, Associate of Applied Science – Microcomputer Installation and Support Technician
    2005 - 2007
  • Ogeechee Technical College
    Associate’s Degree, Associate of Applied Technology - Forensic Science
    2003 - 2005

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