Neal Atkinson

Senior Director of Tables and Sportsbook Operations at Saracen Casino Resort
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Contact Information
us****@****om
(386) 825-5501
Location
Little Rock Metropolitan Area

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Director of Tables and Sportsbook Operations
      • May 2023 - Present

    • Director of Table Games & Sportsbook
      • May 2021 - May 2023

    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Director of Table Games
      • Sep 2014 - May 2021

      Reopened Golden Moon Casino 2015Addition of Table Games to Bok Homa Casino 2016Addition of Pearl River Bingo 2016 • Formulates and administers departmental policies and activities, and develops realistic short and long term goals and objectives for the department in alignment with those of the 3 properties.• Responsible for the general management of all gaming operations of the Company. • Reviews analyses of operations, costs, and forecast data to determine Table Games’ organizational progress toward stated goals and objectives.• Reviews, and approves, as appropriate, recommendations and suggestions to hire, transfer, suspend, terminate, recall, promote, discharge, evaluate, assign, train, develop, reward or discipline all Associates in the department, as necessary. Maintains appropriate department staffing levels.• Confers with President & C.E.O. to review achievements and discuss needed changes in goals or objectives resulting from current or projected future status or conditions.• Serves as a member of the Operations Committee, attending weekly status meetings.• Implements, designs, and monitors all Gaming training programs and seminars, directed at developing and enhancing Associate skills. • Approves large credit extensions.• Maintains strong working knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies and procedures.• Ensures optimal operational efficiency with continual contact and walk through observation of all areas of responsibility including; Casino Floor, Bingo and Poker Room. • Regularly reviews and evaluates Gaming departmental performance, working through Shift Managers to take appropriate steps in resolving unsatisfactory results or conditions. • Develops and participates in special projects as requested by the President & C.E.O.• Sets priorities for Table Games Management, providing guidance and assistance as needed. Show less

    • Poker Room Manager
      • Apr 2013 - Aug 2014

      Manager of the all new Pearl River Poker Room

    • United States
    • Hospitality
    • 700 & Above Employee
    • Poker Shift Manager
      • Jan 2013 - Apr 2013

      Communication with management team to determine any special conditions that exist for daily poker room operations.Communication with employees including policy reminders, customer service initiatives, and current departmental issues.Game protection and protection of all company assets in the poker room.Managing labor resources in a manner that limits payroll but still provides excellent guest service.Executing promotions, including the operation, awarding prizes and completion of all applicable forms.Making procedure irregularity decisions and ensuring employees observe all policies and rules and fair enforcement.Maintain relationships with customers and promote extended play ensuring that player reinvestment (complementary services) is consistent with departmental policy.Communication with other departments regarding the operational needs of the poker room.Adherence to the poker room bank policies when a cashier is not present or scheduled.Acting as the Poker Tournament Director when a tournament attendant is not present or scheduled.Administer and oversee payroll distributive tip compliance records and reporting. Show less

    • Poker Floor Supervisor
      • Nov 2011 - Jan 2013

      Communication with management team to determine any special conditions that exist for daily poker room operations.Communication with employees including policy reminders, customer service initiatives, and current departmental issues.Game protection and protection of all company assets in the poker room.Managing labor resources in a manner that limits payroll but still provides excellent guest service.Executing promotions, including the operation, awarding prizes and completion of all applicable forms.Making procedure irregularity decisions and ensuring employees observe all policies and rules and fair enforcement.Maintain relationships with customers and promote extended play ensuring that player reinvestment (complementary services) is consistent with departmental policy.Communication with other departments regarding the operational needs of the poker room.Adherence to the poker room bank policies when a cashier is not present or scheduled.Acting as the Poker Tournament Director when a tournament attendant is not present or scheduled. Show less

    • Poker Dealer
      • Dec 2005 - Nov 2011

      Expert knowledge in all casino poker games and tournaments including Texas Hold’em, Omaha, 7 card Stud, Razz, Lowball, Badugi, & Chinese Poker.Dealing each game in a friendly and efficient manner.Dealing each game in accordance with established departmental standards and policies.Assist the manager, brushes, and chip runners with the operation of the poker room.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Shift Manager
      • Dec 2004 - Oct 2005

    • Table Games Floor Supervisor
      • Jun 2003 - Dec 2004

    • Dealer
      • Dec 2001 - Jun 2003

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Manager
      • Mar 2001 - Dec 2001

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Account Manager
      • Jun 2000 - Dec 2000

    • Technology, Information and Internet
    • 700 & Above Employee
    • Sales Manager
      • Oct 1994 - Jul 2000

    • United States
    • Wireless Services
    • 700 & Above Employee
    • Independent Contractor
      • Oct 1992 - Oct 1994

Education

  • University of Tennessee-Knoxville
    Political Science and Government
    1991 - 1993
  • Middle Tennessee State University
    Criminal Justice/Law Enforcement Administration
    1989 - 1991

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