Experience

MUA Mauritius & East Africa

• Mauritius
• Insurance
• 200 - 300 Employee

• Business Development

  • Jan 2018 - Present

• Business Development

  • Jan 2018 - Jan 2018

  Implementation of the business strategy for the Agency channel.Recruitment of new Agents in Nairobi region and its environs.Maintain profitable relationships with existing Agents in the market.Development of binders, Memorandum of Understanding and service level agreementswith AgentsDevelopment & implementation of reward and motivation structure for Agents.Implementation the Agents visitation program per region.Implement & monitor the quotation system & quotations follow-up methodology.Market & competitor research and changes monitoring of the Agency business in themarket.Setting and monitoring production targets for the various Agents regionally/countrywide.Communicating & monitoring the adherence to company procedures like underwritingprotocols, business mix, premium collections & channel profitability.Training of Agents on our products, selling & closing skills and relationship management.Maintain a database of potential leads, oversee the conversion rate of new businessleads/quotations/tenders to actual policies.Organize and coordinate regular sales drives in the market including product activationsto enhance achievement of sales targets.Participate as a member of the product development/innovations committee to come upwith unique & innovative products that can be sold through the channel.Provide structured regular management reports on channel performance, marketintelligence and analysis of key action items that need attention and following up toensure timely implementation/remedial measures taken.Collection of premiums



Metropolitan Cannon

• Senior Business Development Executive

  • Aug 2020 - Sep 2021

  Implementation of the business strategy for the Agency and Broker channel.Recruitment of new Agents in Nairobi region and its environs.Maintain profitable relationships with existing intermediaries in the market.Development of binders, Memorandum of Understanding and service level agreementswith Agents, Brokers and other Financial institutionsDevelopment & implementation of reward and motivation structure for Agents.Implementation the Agents visitation program per region.Implement & monitor the quotation system & quotations follow-up methodology.Market & competitor research and changes monitoring of the Agency business in themarket.Setting and monitoring production targets for the various Agents regionally/countrywide.Communicating & monitoring the adherence to company procedures like underwritingprotocols, business mix, premium collections & channel profitability.Training of Agents on our products, selling & closing skills and relationship management.Maintain a database of potential leads, oversee the conversion rate of new businessleads/quotations/tenders to actual policies.Organize and coordinate regular sales drives in the market including product activationsto enhance achievement of sales targets.Participate as a member of the product development/innovations committee to come upwith unique & innovative products that can be sold through the channel.Provide structured regular management reports on channel performance, marketintelligence and analysis of key action items that need attention and following up toensure timely implementation/remedial measures taken.Collection of premiums



Kenya Orient Insurance Limited

• Kenya
• Insurance
• 100 - 200 Employee

• Relationship Officer

  • Jul 2015 - Jan 2018

  •Give competitive quotations and ensure follow up is done to close the business.•Oversee timely issuance of relevant documents to the intermediaries.•Facilitate timely collections of premiums as per Company’s credit policy.•Make regular visits in order to maintain relationships with the intermediaries.•Offer advice on claims procedures.• Solicit for business from intermediaries and maintaining a fairly balanced portfolio mix.•Offer support to intermediaries including carrying out risk surveys, reviewing performance and loss ratios.•Ensure proper dissemination of product knowledge to the intermediaries and direct customers.•Continuously gather market intelligence in order to identify specific needs of prospects and customers.•Hold renewal discussions to ensure adequacy of cover and minimize lapses.•Gather market intelligence in order to identify specific needs of prospects and customers.•Follow up on renewal policies from assigned accounts and ensuring 100% renewal rate.



ICEA LION

• TLA

  • Jun 2014 - May 2015

  .Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. .Approach potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being. .Determining clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals. . Developing a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation. .Obtaining underwriting approval by completing application for coverage. .Completing coverage by delivering policy; planning future follow-up visits and evaluations of needs. .Providing continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications. .Providing death benefits by delivering policy proceeds; reassessing client needs. .Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. .Enhancing insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Times Media Group

• Communications Liason Officer

  • May 2010 - Sep 2012

  • Sourced for potential clients • Organized Company meetings and events• Wrote and disseminated press releases and organized press conferences • Liaised with media contacts to ensure media coverage of our events• Performing general office work to managing client accounts • Provided clients with information about new promotional opportunities and current PR campaigns progress • Analysed media coverage • Commissioned and undertook relevant market research • Liaised with clients, managerial and journalistic staff about budgets, timescales and objectives