Experience

CUMIS

• Canada
• Insurance
• 200 - 300 Employee

• Licensed insurance Representative

  • May 2021 - Present

  -Quote and sell basic automobile and property insurance to clients in accordance with the sales quality call flow, sales processes and underwriting guidelines -Advise and coach clients on what type of coverage/policy would best meet their needs with some guidance as required -Identity and make recommendations for additional products/services that benefit the client -Provide fundamental front line underwriting during client transactions and in determining whether a client qualifies for a quotation -Achieve set goals for customer service, sales, quality and productivity with guidance -Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones Contact potential clients and create rapport by networking, cold calling, using referrals etc. -Appraise the wishes and demands of business or individual customers and sell the suitable protection plans -Collect information from clients on their risk profiles in order to offer them the proper solution determining client’s insurance needs, making of coverage recommendation, completing of risk assessment and providing administrative support -Payment analysis and payment processing for clients. -Renewal processing of policies Show less



Asurion

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative and sales support

  • Mar 2021 - May 2021

  *Filing claims and following up one * Answer incoming calls from customers regarding their insurance policies * Walk customers through claim procedures when necessary * Provide 1 call resolution * Follow up with customers when needed either via email or callback * Ensure all company required procedures are followed * Provide pertinent and timely information to all customers * Offer upgraded products/services to customer *Filing claims and following up one * Answer incoming calls from customers regarding their insurance policies * Walk customers through claim procedures when necessary * Provide 1 call resolution * Follow up with customers when needed either via email or callback * Ensure all company required procedures are followed * Provide pertinent and timely information to all customers * Offer upgraded products/services to customer



Holcim

• Switzerland
• Wholesale Building Materials
• 700 & Above Employee

• Accounts payable / invoicing

  • Apr 2018 - Mar 2021

  • Kept track records of payment and expenditures, payroll purchase orders, and invoices •Ensured daily and timely update of FX tracker. • Oversee the budgeting, accounting, financial forecasting, and analysis of financial data •Analyze economic cost data, identify wasteful processes, and make recommendations to improve efficiency •Examine the financial operations of a company and recommend actions to increase profit margins •Provides analysis for forward-looking financial and business-related projects • Provides guidance in developing financial plans and policies • Achieved set goals (KPIs) as well as SLAs on all payment terms always. • Ensured statement of account request sent to vendors within a specific period (weekly, monthly, or quarterly •Ensured vendor payments and receipts for outstanding credits. • Generally responded to all enquiries regarding finance • Ensured continuous improvement of the payment process and daily update of assigned invoices on a spreadsheet. • Ensured daily reconciliation of receipts and payments. Show less



Astralux limited

• lagos

• Retail Sales Executive

  • Apr 2013 - Apr 2018

  Served customers by helping them select products. • Drove sales through engagement of customers, suggestive selling, and sharing product knowledge. • Responded to customers’ questions. • Directed customers by showing them the location of racks and counters for their desired products. • Provided excellent customer service. • Documented sales by creating or updating customer profile records. • Managed financial transactions. • Processed customers’ payments with checks, cash, and store or other credit and debit cards. • Alerted management of potential security issues. • Assisted with inventory, including receiving and stocking merchandise. • Kept clientele informed by notifying them of preferred •customer sales and future merchandise of potential interest. Show less