Nduhukire Brian

Food and Beverage Pre-opening Team at Waldorf Astoria Doha West Bay
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Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Providing Legendary Customer Service
    LinkedIn
    May, 2023
    - Nov, 2024
  • Working with Computers and Devices
    LinkedIn
    May, 2023
    - Nov, 2024
  • Build Your Skills in Customer Billing Support
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Communicating in the Language of Leadership
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers (2019)
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • How to Be an Adaptable Employee during Change and Uncertainty
    LinkedIn
    Jun, 2022
    - Nov, 2024

Experience

  • Waldorf Astoria Doha West Bay
    • Qatar
    • Hospitality
    • 100 - 200 Employee
    • Food and Beverage Pre-opening Team
      • Feb 2023 - Present

      In the Food and Beverage Pre-opening Team, I contribute to the smooth operations of the department. I actively participate in tasks related to food and beverage operations, ensuring high standards of service and customer satisfaction. In the Food and Beverage Pre-opening Team, I contribute to the smooth operations of the department. I actively participate in tasks related to food and beverage operations, ensuring high standards of service and customer satisfaction.

  • Fuwairit Kite Beach, Tapestry Collection by Hilton
    • Qatar
    • Hospitality
    • 1 - 100 Employee
    • Waiter on Task Force
      • May 2023 - Jun 2023

      I provide exceptional service to guests at Fuwairit Kite Beach. I take orders, deliver food and beverages, and ensure a pleasant dining experience. Additionally, I actively contribute to the efficient functioning of restaurant and room service operations. I provide exceptional service to guests at Fuwairit Kite Beach. I take orders, deliver food and beverages, and ensure a pleasant dining experience. Additionally, I actively contribute to the efficient functioning of restaurant and room service operations.

  • The St. Regis Doha
    • Qatar
    • Hospitality
    • 300 - 400 Employee
    • Minibar Associate
      • Jul 2022 - Feb 2023

      As a Minibar Associate, I am responsible for maintaining the minibar area, restocking items, and ensuring that guests' requests and preferences are promptly addressed. I provide personalized service, adhere to hygiene standards, and contribute to enhancing the guest experience. As a Minibar Associate, I am responsible for maintaining the minibar area, restocking items, and ensuring that guests' requests and preferences are promptly addressed. I provide personalized service, adhere to hygiene standards, and contribute to enhancing the guest experience.

  • Qatar Aviation Services
    • Qatar
    • Airlines and Aviation
    • 700 & Above Employee
    • Customer Care Agent
      • Jun 2022 - Jul 2022

      I deliver exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring their satisfaction. I utilize my problem-solving and troubleshooting skills to provide effective solutions and create positive interactions. I deliver exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring their satisfaction. I utilize my problem-solving and troubleshooting skills to provide effective solutions and create positive interactions.

  • Mandarin Oriental Hotel Group
    • Hong Kong
    • Hospitality
    • 700 & Above Employee
    • Housekeeping Attendant
      • Jun 2021 - Jun 2022

      I maintain cleanliness and tidiness in guest rooms and public areas. I adhere to high hygiene standards, follow established procedures, and ensure a comfortable and pleasant stay for guests. I maintain cleanliness and tidiness in guest rooms and public areas. I adhere to high hygiene standards, follow established procedures, and ensure a comfortable and pleasant stay for guests.

Education

  • Emergency Control Maritime Training BV (ECMT), dba STCW.online, Rotterdam, The Netherlands.
    Crowd Management and Safety Training, Occupational Safety and Health Technology/Technician
    2023 - 2023
  • Uganda Institute of Information and Communications Technology
    Diploma, Information Technology for Business
    2016 - 2018
  • Uganda Institute of Information and Communications Technology
    Certificate, Information Technology
    2014 - 2015

Community

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