Nicholas Crown

Product Management at SpyCloud
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Contact Information
us****@****om
(386) 825-5501
Location
Cedar Park, US

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Experience

    • United States
    • Computer and Network Security
    • 100 - 200 Employee
    • Product Management
      • Nov 2023 - Present

      Austin, Texas Metropolitan Area

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Advisor
      • Oct 2023 - Present

    • Founder / COO / Head of Product
      • Sep 2015 - Oct 2023

      Austin, Texas Metropolitan Area One-liner: First hire as a “jack-of-all trades” to lead the definition and development of a SaaS-based transportation management system (TMS) solution across multiple market segments in the trucking industry. • Built and executed a plan across all functional areas (engineering, sales, marketing, professional services, & support) to commercialize a SaaS software solution spanning all facets of the business (front-office and back-office) across multiple market segments. •… Show more One-liner: First hire as a “jack-of-all trades” to lead the definition and development of a SaaS-based transportation management system (TMS) solution across multiple market segments in the trucking industry. • Built and executed a plan across all functional areas (engineering, sales, marketing, professional services, & support) to commercialize a SaaS software solution spanning all facets of the business (front-office and back-office) across multiple market segments. • Helped grow the company from 1 to 50 employees across all functional areas with revenue approaching $10MM in ARR. • Directly led and directed the selling, customization, and deployment of the first several customers. • Defined and implemented the initial standard operating procedures across engineering, sales, professional services, & support utilizing a SaaS project management solution. • As a member of the executive team, assisted in the definition of objectives and key results across all functional areas. • Co-authored the initial pricing model, SaaS agreement, and the Statement of Work (SoW) utilized in defining the work products required to move customers into production. • Participated directly in the pre-sales process as a player and coach for performing discovery (GreatDemo! & Doing Discovery) and product demonstrations. • Led the definition of the product “why & what” utilizing an Agile methodology (Scrum & Kanban) in the form of epics, stories, & acceptance criteria.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Director, Engineering
      • Jul 2014 - Aug 2015

      One-liner: Operations focused product and engineering hire to help institutionalize the acquisition and assimilation growth strategy. • Assisted the senior management team in defining and refining both the strategic acquisition playbook, as well as the standard operating procedures for the engineering organization. • Worked with a cross-functional team to evaluate, prepare, and execute the acquisition process as a key participant from the product and engineering… Show more One-liner: Operations focused product and engineering hire to help institutionalize the acquisition and assimilation growth strategy. • Assisted the senior management team in defining and refining both the strategic acquisition playbook, as well as the standard operating procedures for the engineering organization. • Worked with a cross-functional team to evaluate, prepare, and execute the acquisition process as a key participant from the product and engineering organization. • Lead representative on the advanced due diligence team in assessing and assimilating up.time software. • Led a team of internal product architects and external development partners to deliver software according to the product roadmaps on time and budget. Show less

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Director, Product Management
      • Jan 2014 - Jul 2014

      Austin, Texas Area One-liner: First Product Management hire at an early stage startup in the mobile hypervisor market. • Responsible for the definition and promotion of the DroidCloud product line.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Director, Product Marketing
      • Nov 2009 - Dec 2013

      • Responsible for all day-to-day management activities including setting and executing on objectives for a team of product marketing managers. • Built demand generation system and processes that delivered multi-million dollar deals in key verticals of Telco, Financial Services, and Retail. • Developed the market intelligence, competitive intelligence, and positioning collateral necessary to differentiate the company’s products within the market. • Developed… Show more • Responsible for all day-to-day management activities including setting and executing on objectives for a team of product marketing managers. • Built demand generation system and processes that delivered multi-million dollar deals in key verticals of Telco, Financial Services, and Retail. • Developed the market intelligence, competitive intelligence, and positioning collateral necessary to differentiate the company’s products within the market. • Developed prescriptive selling model including sales playbook used by all members of the sales organization. • Developed Identity Economy vision, positioning, and messaging framework to re-position the company as a Consumer Identity Management leader. • Launched the Consumer Identity Data Platform and the Privacy Suite products. • Developed and executed social media thought leadership campaigns through the corporate blog and Twitter. • Thought Leadership Wins: • Recognized as Gartner 2011 Cool Vendor; • Recognized by Ovum as Privacy Product leader in “Leveraging Trust Through Privacy Management” Report. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Line Manager
      • Sep 2007 - Nov 2009

      • Led a global product management and product marketing team for two of the products in the Identity Management Suite with annual software sales of greater than $125 MM/year. • Managed the entire product life cycle from strategic planning to tactical activities for multiple products. • Developed and implemented go-to-market plans for multiple products, working across several departments to execute. • Acted as a primary spokesperson for the product line at conferences and… Show more • Led a global product management and product marketing team for two of the products in the Identity Management Suite with annual software sales of greater than $125 MM/year. • Managed the entire product life cycle from strategic planning to tactical activities for multiple products. • Developed and implemented go-to-market plans for multiple products, working across several departments to execute. • Acted as a primary spokesperson for the product line at conferences and industry events, and for press and analyst interactions. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Manager
      • Jan 2007 - Sep 2007

      • Managed the entire product life cycle from strategic planning to tactical activities. • Authored technical collateral, presentations/scripts, and FAQs to support and enable the sales process. • Acted as the primary technical spokesperson at conferences and industry events.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Manager
      • Sep 2005 - Dec 2006

      • Managed the entire product life cycle from strategic planning to tactical activities. • Led product initiatives and via cross-functional teams in support of the product release and promotion process. • Authored technical collateral, presentations/scripts, and FAQs to support and enable the sales process. • Provided direct product and technical support for sales opportunities, including on-site customer visits when necessary. • Acted as a primary spokesperson for the product line… Show more • Managed the entire product life cycle from strategic planning to tactical activities. • Led product initiatives and via cross-functional teams in support of the product release and promotion process. • Authored technical collateral, presentations/scripts, and FAQs to support and enable the sales process. • Provided direct product and technical support for sales opportunities, including on-site customer visits when necessary. • Acted as a primary spokesperson for the product line at conferences and industry events, and for press and analyst interactions.

    • Solutions Architect
      • Nov 2003 - Sep 2005

      • Led various customer engagements in deploying Sun's Identity Management products. • Co-instructed Identity Management Masters training courses. • Provided technical mentoring and oversight to key solution integration partners during both the sales and delivery phases for Sun Identity Management implementation projects.

    • United States
    • Software Development
    • 400 - 500 Employee
    • Sr. Consultant
      • Feb 1999 - Nov 2003

      • Provided technical leadership for a large account which included four enterprise projects spanning two generations of Trilogy’s Multi-Channel Commerce (MCC) product line. • Responsible for career development and performance reviews for a team of integration consultants. • Developed a tightly coupled Java integration to a Siebel CRM system utilizing Siebel's JavaDataBean API for exchanging quote data. • Developed a loosely coupled Java XML integration to a Siebel CRM system utilizing… Show more • Provided technical leadership for a large account which included four enterprise projects spanning two generations of Trilogy’s Multi-Channel Commerce (MCC) product line. • Responsible for career development and performance reviews for a team of integration consultants. • Developed a tightly coupled Java integration to a Siebel CRM system utilizing Siebel's JavaDataBean API for exchanging quote data. • Developed a loosely coupled Java XML integration to a Siebel CRM system utilizing WebMethods middleware. • Developed an automated build and release process for an enterprise eCommerce project. Show less

    • Armed Forces
    • 700 & Above Employee
    • Sergeant of Marines
      • Jun 1994 - Sep 2001

      • Organized and coordinated Marines during monthly infantry training exercises. • Inspected and evaluated members of squad for proficiency and conduct during the performance of their duties.

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