Nazratul Uyun Saedun

ICT EMR COORDINATOR at Sunway Medical Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Credentials

  • Annual Practicing Certificate - Medical
    Malaysian Medical Council (MMC)
    Jul, 2021
    - Nov, 2024

Experience

  • Sunway Medical Centre
    • Malaysia
    • Hospitals and Health Care
    • 700 & Above Employee
    • ICT EMR COORDINATOR
      • Jun 2022 - Present

      1. End User Training (EUT): - Conducted EUT sessions for consultants, general managers, and nurses. 2. System Proficiency: - Demonstrated expertise in system navigation, configurations, setup, workflows, and SOPs - SME for the Nursing and specialized COEs modules. - Performed comprehensive audits of CPOE modules. 3. Cross-Functional Collaboration: - Partnered with Champion Users, Key Process Owners, Application Specialists, and HIA vendors to optimize workflows and follow up on Change Requests. 4. MIS Support: - Assisted MIS in resolving pricing set up for procedures, services, consumables and consultants charging code issues. 5. User Access Management: - Generated, maintained, and disabled user IDs according to the user access maintenance SLAs. - Manage permissions based on roles, functions, and locations, controlling access to patient information, reports, documents, and data sources. 6. Pre-Go Live Testing: - Scripted and executed pre-Go Live testing, including User Acceptance Tests and Operation Readiness Tests. 7. Data Migration Oversight: - Oversaw the Cut Over process during Data Migration as Floor Manager. - Ensured real-time updates and secured necessary PIC sign-offs for various verification stages. 8. Application Support: - Act as L1 application support during Go Live and stabilization period. - Managed 24/7 operations of command center during Go Live, addressing system and hardware issues reported via hotline/Freshdesk. - Conducted on-site troubleshooting and ensured proper escalation according to the Communication Escalation Process. - Organized war room meetings to discuss, logged and tracked on open medium-urgent level issues, involving stakeholders, L2, and L3 experts via online Google Excel issue tracker. - Provided statistical analysis of open and resolved Freshdesk inquiries. 9. Initiative Leadership: - Led SmartCom and .NET Framework rollout, Zebra Printer installation, and Code White Patient label implementation. Show less

  • Hospital Sultanah Nur Zahirah
    • Malaysia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • House Officer
      • Aug 2021 - Apr 2022

      • Diagnosing patients, devising treatment plans, and conducting various medical procedures including surgeries and biopsies. • Regularly monitoring patient advancements, evaluating treatment efficacy, and modifying approaches as necessary. • Collaborating with other healthcare professionals, such as nurses, pharmacists, and therapists, to provide coordinated care to their patients. • Sustaining up-to-date medical knowledge through Continuous Medical Education (CME) to remain abreast of the latest advancements in medical research. Show less

  • MF Technology Supply & Services (M) Sdn. Bhd., Melaka
    • Administrator
      • Oct 2020 - Apr 2021

      • Identify, research, and track project and tender prospects, focusing on education and healthcare clients through E-Perolehan. • Develop comprehensive bid documents encompassing technical specs, pricing, and pertinent data and submit bids in alignment with tender stipulations and deadlines. • Ensure post-tender adherence to contractual commitments and oversee project timelines. • Sustain ongoing client communication for swift resolution of concerns and matters. • Identify, research, and track project and tender prospects, focusing on education and healthcare clients through E-Perolehan. • Develop comprehensive bid documents encompassing technical specs, pricing, and pertinent data and submit bids in alignment with tender stipulations and deadlines. • Ensure post-tender adherence to contractual commitments and oversee project timelines. • Sustain ongoing client communication for swift resolution of concerns and matters.

Education

  • MAHSA University
    Bachelor of Medicine and Bachelor of Surgery (MBBS), Medicine
    2015 - 2020
  • Universiti Malaya
    Foundation in Life Science, Biology/Biological Sciences, General
    2014 - 2015

Community

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