Nazma Akter Naz
Business Intelligence Analyst at Tinaz Technologies- Claim this Profile
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English -
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Bengali -
Topline Score
Bio
Credentials
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The Non-Technical Skills of Effective Data Scientists
LinkedInSep, 2022- Oct, 2024 -
Database Design
DataCampMay, 2020- Oct, 2024 -
Implementing Data Models and Reports with Microsoft SQL Server
MicrosoftMay, 2020- Oct, 2024 -
Introduction to Python
DataCampMay, 2020- Oct, 2024 -
Introduction to SQL
DataCampMay, 2020- Oct, 2024 -
Oracle Certified Expert Database SQL
UdemyMay, 2020- Oct, 2024 -
SQL - MySQL for Data Analytics and Business Intelligence
UdemyMay, 2020- Oct, 2024 -
SAS Certified Data Scientist Using SAS 9
SASApr, 2020- Oct, 2024 -
IAB Digital Marketing and Media Foundations Certification
Duke Continuing Studies, Professional CertificatesMar, 2020- Oct, 2024 -
The Fundamentals of Digital Marketing
GoogleDec, 2019- Oct, 2024 -
Google Analytics Individual Qualification
GoogleJun, 2020- Oct, 2024 -
Best Employee at Grameenphone
Grameenphone Ltd
Experience
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Tinaz Technologies
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Business Intelligence Analyst
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Nov 2020 - Present
-Integrating BI assets into customer relationship management tasks, improving service personnel's available intelligence. -Draft strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards. -Updated and developed scripts and queries to extract and analyze data from multiple sources. Maintained proficiency with latest database technologies. -Generating standard and custom reports to provide insights into business performance. -Identified patterns and trends in large data sets and provided actionable insights. -Generated ad-hoc reports to evaluate specific business requirements. -Developed customized reports, summarizing and presenting data in visually appealing format. -Respond to specific BI requests from management, creating data packets with request information in easily understandable formats. Show less
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Nature Aquatics
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Bangladesh
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Architecture and Planning
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1 - 100 Employee
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Head Of Marketing
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Sep 2019 - Oct 2020
Responsibilities: Developing plans to establish brand, allocating resources to different projects and setting short-term and long-term department goals. • Developed concept and implementation plan for different consumer and channel engagement initiatives with global partners like Facebook, Instagram, YouTube and other Over the Top (OTT) platforms. • Found strategies for all Sales & Marketing teams, including Digital, Advertising, Communications and Creative. • Developed and evaluated sales-marketing strategy and planning based on Bangladesh market. • Researching demand of the product and services of the company stand on competitive market and identifying potential customers. • Developing and managing sales through advertising campaigns and building brand awareness. Show less
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Digital Marketing Consultant
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Apr 2019 - Jul 2019
Responsibilities: Convey advanced change sway investigation, market analysis and development activities lined up with the vital vision of the association through survey. Delivered insights of the young generations’ online insurance service purchase intentions through digital survey. Brought digital marketing platforms in focus for the marketing development of the organization with customer insights. Identified innovations with transformational potentiality in digital marketing based on local and international insurance market research. Delivered insights of the competitive market research and developed customer life cycle management process for organization. Show less
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Grameenphone Ltd
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Bangladesh
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Telecommunications
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700 & Above Employee
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Business Intelligence Specialist
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May 2017 - Jul 2017
Responsibilities: Deliver the market analysis, digital transformation impact analysis and innovation initiatives aligned with the strategic vision of the organization.• Delivered insights of the competitive market research and developed customer life cycle management process for organization which allowed to innovate new services and products.• Managed digital marketing platforms with customer insights for organizational growth to encourage and identify innovations with transformation potential.• Launched customer loyalty program to grow a high-value customer volume to enhance customer trust. Show less
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Senior Executive
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Mar 2015 - Apr 2017
Constructed and manipulated largedatasets to support planned analysis, employ SQL, Python and similar tools across BI regional and central team. Designed and developed BI dashboards using PowerBI, DataStudio, Tableau for several organizational metrics and indicators using best practices and industry standards in sales, inventory, and other areas. Delivered insights of the competitive market research and developed customer life cycle management process for organization which allowed to innovate new services and products. Additionally, customer loyalty program was one of the innovation of mine for long lasting customers with the thought of out of the box, which supported to generate additional revenue. Show less
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Executive
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Apr 2014 - Mar 2015
Developed a deep understanding of sales and customer service performance for managers to improve service and business growth. Worked with great team to establish automated report generation process for different channel managers to encourage sales target achievement and develop customer satisfaction. Acquire deep knowledge on Microsoft excel & access. Developed strategy and implemented plan for different products positioning in the controlled retail channel. Analyzed and evaluated new market opportunities based on quantitative analysis. Show less
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Customer Service Manager
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Sep 2011 - May 2014
One stop service for Grameenphone user.Sale Internet packages & VAS
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Careline manager
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Jun 2009 - Aug 2011
Provide one stop service & solution related to mobile phone use and application and related to Banglalink product. Provide one stop service & solution related to mobile phone use and application and related to Banglalink product.
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Education
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2018 - 2019
Coventry University
Master of Business Administration - MBA, Global Business -
2008 - 2010
National University of Bangladesh
Masters, Philosophy -
2004 - 2008
National University of Bangladesh
Bachelor of Arts (BA), Philosophy -
1991 - 2001
Civil Aviation High School
HSC, Humanities/Humanistic Studies
Community
