Experience

Syncoates M Sdn. Bhd.

• Chemical Manufacturing
• 1 - 100 Employee

• Sr Exec Customer Service (Export)

  • Jan 2019 - Present

• Export Executive (Customer Service)

  • Aug 2017 - Dec 2018

  - Ensure smooth and efficient flow for all export transactions.- Process order received from export customer.- Plan customer's order into system & issue job sheet for production.- Liaise with warehouse team to check on stock availability.- Notify customers on the shipping details, documents & deliver timeline via email.- Liaise with shipping agent to get the schedule vessel / flight as per customer request & place of booking.- Liaise with shipping agent for delivery of empty container and collection of laden.- Prepare complete set of shipping documents based on Letter of Credit and/or other credit terms.- Coordinate closely with the logistics/ shipping agents for scheduling and booking shipment to ensure smooth & timely cargo delivery.- Get all required documents (Form D, AI, MICECA & Cert of Origin) attested from the relevant authorities/ ministries/ chamber of commerce. - Maintain a direct relationship with bank pertaining to all export procedures & documentation.- Prepare & file all documentation and relevant email. Show less



Cosway (M) Sdn Bhd

• Inventory Control Assistant

  • May 2014 - Jul 2017

  - Fully handle sea freight & air freight import shipment from various countries. - Liaise with supplier on the stocks readiness. - Ensure all goods delivered on time to meets promo plan. - Liaise with freight forwarder on the shipment booking. - Follow up closely with forwarding agent on the custom clearance status. - Ensure all the shipping documents compliance with customs requirement. - Follow up with finance department on the payment status. - Negotiate & get a competitive rate from freight forwarder. - Verify Tax Invoices received from freight forwarder & forwarding agent. Show less



AEON CO. M BHD.

• Malaysia
• Retail
• 700 & Above Employee

• HR Casual Worker

  • Nov 2013 - Dec 2013

  - Key in employee personal data & member card. - Make offer by phone call to selected candidates. - Assist superior handling general office work. - Key in employee personal data & member card. - Make offer by phone call to selected candidates. - Assist superior handling general office work.