Senior Funding and Planning Officer

• Jun 2019 - Present

Quality Associate

• Apr 2019 - Jun 2019

Apprenticesip Compliance and Contracts Manager

• Aug 2018 - Mar 2019

To define and manage the University’s processes in delivering apprenticeship and ensuring compliance with all regulatory requirements. To ensure that all relevant policy, systems and processes are in place, are tested, and can be evidenced. Maintain an up-to-date knowledge of ESFA funding rules and implement the required evidence standards. Maintain and up-to-date knowledge of the Ofsted regulatory and inspection framework. Maintain an up-to-date knowledge of all other relevant regulatory requirements (OfS, DfE, QAA etc.). Keep abreast of practical and theoretical developments in the sector and update policy, material and assurance practices accordingly. Manage audit processes and liaison with EFSA relationship manager and other regulators as appropriate. Manage liaison with Ofsted and other regulators as appropriate. Ensure that all necessary processes, systems and reporting arrangements are defined and in place to enable the University to meet its regulatory requirements: Adopt good planning and processes leading to high quality systems; make appropriate changes in line with any funding or legislative changes. Ensure systems and processes are fully compliant and high-quality evidence is produced to meet ESFA and Ofsted requirements. Oversee all administrative, MIS and compliance functions across apprenticeship programmes.Co-ordinate and submit learner data, ensuring compliance and quality. Manage and control paperwork in line with SFA, EFA and ESF guidelines. Provide support and customer service for operational queries from employer clients. Manage subcontractor relationships and compliance. Ensure that contracts have been signed. Check that ILR reports have been completed accurately and on time. Ensure the efficient collection, management, analysis and reporting of key data to stakeholders.

Apprenticeship Compliance Officer

• Aug 2015 - Aug 2018

To conduct compliance audits on internal curriculum areas and with subcontractors on a regular basis through the year.To complete audit paperwork and report back to the Head of Apprenticeship and Director.To respond to incoming calls in a positive and professional manner. Dealing with all queries as far as possible and if referring on, to provide the next member of staff with sufficient information to deal with the query.Update appropriate systems with Apprenticeship vacancies including the internal college system, the website and the National Apprenticeship Website.To follow up on queries to ensure that the customer (potential learners, employers and stakeholders) received all the required information to make a decisionTo process applications for college courses, entering data onto the MIS system, producing letters and responding to enquiries related to applications.To assist with the organisation of main enrolment To carry out fee assessment of learners as part of the enrolment process, liaising with Finance and Learner Support to ensure that the learners are accurately assessed and appropriately supported where necessary.To follow up enquiries and leads gathered from recruitment events and other sources to enable the college to actively recruit new learners.To assist with the initial assessment of applications when required.To contribute to the content of targeted publicity materials (web based and other media) to ensure that information on courses, fees, admissions and progression routes is easily assessable to the public.To ensure that all activities are carried out to meet service standards, including the Matrix standard for information, advice and guidance, and contribute to service targets.To prepare for and participate in a range of recruitment events, both on and off site.

Administrator / Learner Recruitment Officer

• Mar 2013 - Aug 2015

To provide a front line information and advice, supporting the recruitment of learners to the College.To take referrals from Job center plus and other training providers for current delivered courses to unemployed learners.To processing applications for college courses, entering data onto the MIS system, producing letters and responding to enquiries related to applications.To carry out fee assessment of learners as part of the enrolment process, liaising with Finance and Learner Support to ensure that the learners are accurately assessed and appropriately supported where necessary.To attend Internal and External events. i.e. including enrolment, open days, schools, colleges, voluntary and community organizations.To generate requisitions for invoices on finance’s database. To contact both employers and learners for apprenticeship queries.Work on ESF project with the manager and Director in charge of the contract and carry out audits. Liaise with partner companies to get correct funding and submit completed paperwork.General office duties.

Claims Co-ordinator

• Dec 2011 - Feb 2013

General administrationla dutiesTaking details when a customer reports a claimIssuing claim forms and advising customerschecking claims and being direct point of contact for client and insurers.Checking the policy covers the claim. Gathering information for full claim detailsAdvice customers how their claim might affect the terms of their policy in the futureArranging payments on straightforward claims and negotiate, investigate more complex claims. Discuss claim details with solicitors, insurers and clients before agreeing to pay out.Dealing with fleet policies and accidental claims for motor insurance claimsPlace cover for renewal policies.

Claims Administrator

• Dec 2007 - Dec 2011

Avanta LTD - Claims Administrator Dec 2007- Dec 2011• Collate, analyse and prepare complex monthly claims relating to the delivery of Job Centre Plus (JCP) New Deal, ESF, & Flexible New Deal contracts to the value of £4 million.• Producing accurate claims in order to meet various JCP deadlines.• Analysing financial information and creating invoices to be sent to the Avanta finance department.• Prepare monthly statistical reports for line managers using various databases.• Reconciliation of financial claims.• Processing client information on various databases for different JCP contracts.• Setup and maintain computerised and manual management information and filing systems. • Communicating and maintaining links within the team and across other Avanta offices, on contractual procedures and queries.• Organise meetings and lead database trainings for new staff.• Assisting clients on completion of compulsory paperwork.• Seconded to Business Development Team to conduct questionnaire and survey marketing research within local schools.• Turkish translations for marketing department and business bid submissions.• Management of petty cash and stationary orders.

Event Organizer and Presenter

• Jan 2009 - May 2011

Assistant Events Co-ordinator 2006 – 2011• Organising, scheduling and presenting social events for the local Turkish community.• Assistant manager for family business; responsible for creating flyers, menus and other promotional products to develop business. • Supervising staff.Enfield Turkish Cypriot Association– Administrator / Translator / Cashier2001 – 2006• Cash handling, serving customers, general stock and supply ordering• Aiding and translating for elderly people • General office duties.

Representative

• Aug 2005 - Jul 2007

Representative2005-2006• Event organizing, merchandising and maximising the Moneygram brand.• Responsible for identifying and assessing sponsorship opportunities for the organisation and liaising with third parties to access business needs• Proof reading, copy writing and editing translations form English to Turkish.• Assisting in the marketing of flyers, posters and various promotional materials