Experience

University of Warwick

• United Kingdom
• Higher Education
• 700 & Above Employee

• Senior SAP Basis Systems Administrator

  • Mar 2022 - Present



General Mills

• United States
• Manufacturing
• 700 & Above Employee

• SAP Basis Advanced Specialist

  • Jun 2015 - Feb 2022

  Working as part of the global SAP Basis team, I currently manage and maintain many SAP NetWeaver ABAP and Java systems to support the North America and International business.

• Senior Technical Analyst

  • Jun 2011 - Jun 2015

  Worked as a Senior Technical Analyst supporting infrastructure technologies across the EMEA region. Supported both sales and manufacturing locations to 2nd and 3rd level, also worked with the business to identify opportunities, and implement new technologies. Prioritised workloads to ensure timelines were met and infrastructure remained available for the region.



JATO Dynamics

• Information Services
• 500 - 600 Employee

• Senior Information Technology Support Engineer

  • Jul 2006 - Jun 2011

  Worked as a Senior IT support engineer to provide a high level of service to over 600 internal and global staff by delivering 2nd and 3rd line support for servers, desktops, and laptops. Worked as a Senior IT support engineer to provide a high level of service to over 600 internal and global staff by delivering 2nd and 3rd line support for servers, desktops, and laptops.



Student Computer Support

• London, England, United Kingdom

• IT Technician

  • Jul 2004 - Jul 2006

  Worked for start-up company providing 1st and 2nd line computer support via telephone, website, in home support, remote desktop and face to face. Worked for start-up company providing 1st and 2nd line computer support via telephone, website, in home support, remote desktop and face to face.