Experience

SymphonicTel

• Telecommunications
• 1 - 100 Employee

• Carrier Relations Manager

  • Dec 2013 - Present

  • Negotiate interconnect agreements & Sell carrier rates to achieve optimal margins. • Establishing new links with carriers and operators. • Marketing activity support. • Build and nurture partner relationships with carrier contacts • Draft agreements with International Carriers. • Manage Day-to-Day carrier relations, interaction, and handling of issues to complete detailed analysis of carrier's settlements & disputes. • Update and maintain Logistics Management System • Prepare and maintain routing tables according to quality and termination prices. • Follow up all necessary activities in a timely manner. • Proactively identify problems and implement effective solutions • Achieve individual, team, and company goals and objectives



NGNCloud

• Pakistan

• Business Development Executive

  • Feb 2012 - Nov 2013

  Generating traffic reports which contains destinations details of each customers on weekly and monthly basis • Maintain routes by making LCR of various destinations such as Sri Lanka, Philippines, Nigeria & Saudi Arabia. • Coordinate with vendors for rates update frequently and maintain good margins according to market rates. • Monitor customer usages of team members on daily basis to assure traffic retention and increases. • Analyses of forecasted traffic from all prepay customers. • Obtaining and setting target rates and volumes from existing and potential customers. • Follow-up with existing customers for a swift flow of services to them. • Coordination point between customers and technical team in relation to all troubleshooting. • Working closely with buying team for the rates and volumes forecast of several destinations. • Designing sales and marketing strategy for prospective customers on board. • Forecast for postings on forums for different destination twice a week. • Search customers from forums or goggle and assigned within my team. • Prepare exclusive offers by email to existing/potential customers on all upcoming events offer. • Prepare average selling cost of destinations. Achievement: An achieved set target every month, highest target achieved was 13 million minutes a month from 35 active prepay customers. Team target was achieved 32 millions minutes a month with 107 active prepay customer.