Administrative Assistant & HR Manager

• Mar 2020 - Present

Human Resources Officer (acting in charge)

• Dec 2015 - Mar 2020

Human Resources Coordinator

• Jun 2014 - May 2015

• Help and assist with the pre-opening requirements of the hospitality division. • Shadows the Human Resources Manager in meetings and brainstorming in planning for the groups strategic plans. • Employee Welfare Management • Attend meeting, briefings in the absence of the Human Resources Manager • Takes part in completing important departmental reports, presentation. • Manage the day to day operational requirements of the Hospitality Division. • Sourcing of suitable candidates (local, international and with affiliated recruitment agencies) • Screen and manage the initial interview for shortlisted candidates • Creating and issuance of contract and offer letter • Completion of visa requirements to be submitted to the • Induct newly hired employees (company profile, job responsibilities, company’s rules and regulations, etc…) • Assist, schedule and consolidate Exit Interviews of resigned employees. • Complete and submit payrolls to the Accounts/Finance Department • Process formalities in employee’s movements, promotion, transfers and termination • Schedule trainings • Collect and assist in the completion of Training Calendars of each department. • Complete and arrange training materials and responsible for the overall needs of each training scheduled. Show less

Human Resources and Learning & Development Secretary

• Nov 2012 - Jun 2014

Awarded as the “Rotana Champion of the Month – December”• Organize daily incoming correspondence, make preliminary assessment and handle/respond as appropriate.• Maintain all employee files and handle telephone calls.• Establish and maintain various filing/records/database of business contacts, trace pending items and follow up as appropriate.• Arrange for various meetings; take minutes, including board of directors meetings, as well as any management meeting as they arise.• Coordinate daily communication and briefing between the Human Resources & Learning Development Team• Organize business travel arrangements and other duties as assigned.• Arrange and manage employees activities (coordinate and encourage sports and social activities on a regular basis.• Create and complete creative materials and reports during employees gathering• Conduct induction / orientation program for all newly joined employees as per the hotel standards.• Receive employee complaints, suggestions and queries and make sure they have been handled properly • Maintain an up to date computerized database of all employees • Assist the team in the preparation of periodic reports as required.• Coordinate with all departments with regard to Human Resources related activities. Show less

Food and Beverage Secretary

• Sep 2010 - Nov 2012

• Handles Director of Food and Beverage schedules; meetings and appointments• Handles telephone calls.• Meet with potential suppliers• Responsible in taking group restaurant reservations and tour around• Participate in department’s daily meeting• Spot checks the restaurants and its members• Updates guest database for future references• Modernize and share ideas for the restaurants upgrades• Disseminate important information to all Food and Beverage team members• Coordinates with the banqueting team for potential clients• Organize daily correspondence• Sends and discuss offer letters to potential guests Show less

Customer Service Agent

• May 2009 - Aug 2010

• Responsible in checking-in passengers, reservation of airplane seats, tagging of baggage, boarding all passengers and assisting special needs of airport travelers. • Responsible in checking-in passengers, reservation of airplane seats, tagging of baggage, boarding all passengers and assisting special needs of airport travelers.

Park Attendant

• Mar 2008 - Jun 2008

• Responsible in all aspects of customer service. Checking park tickets, assisting guest in questions and queries. • Responsible in all aspects of customer service. Checking park tickets, assisting guest in questions and queries.