Experience

Purdue Federal Credit Union

• United States
• Banking
• 100 - 200 Employee

• Application Administrator

  • Jul 2018 - Present



MeridianLink

• United States
• Software Development
• 400 - 500 Employee

• Software Deployment Consultant

  • Jan 2015 - Jul 2018

  • Mentor and empower platform administrators in proper setup, configuration and utilization, of account and loan origination software at multi-million dollar financial institutions. • Manage and prioritize multiple deployment projects with superior communication, ad-hoc plan adjustments and minimal supervision. • Manage the expectations of internal and external stakeholders through the facilitation of weekly meetings and conference calls. • Mentor and empower platform administrators in proper setup, configuration and utilization, of account and loan origination software at multi-million dollar financial institutions. • Manage and prioritize multiple deployment projects with superior communication, ad-hoc plan adjustments and minimal supervision. • Manage the expectations of internal and external stakeholders through the facilitation of weekly meetings and conference calls.



MVP Distribution

• Anaheim, California

• Owner/Customer Relationship Manager

  • Jan 2011 - Dec 2014

  • Owned and managed the business operations of a snack distribution company while maintaining a high level of customer satisfaction. • Navigated government license and permit regulations, maintained official records and reported sales to the Board of Equalization. • Identified and leveraged market opportunities to strengthen and grow the business. • Owned and managed the business operations of a snack distribution company while maintaining a high level of customer satisfaction. • Navigated government license and permit regulations, maintained official records and reported sales to the Board of Equalization. • Identified and leveraged market opportunities to strengthen and grow the business.



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Data Coordinator

  • Nov 1999 - Dec 2010

  • Fiserv (Summit Info System) – Corvallis, OR • Primary iSpectrum Data Coordinator for clients contracted with Fiserv for data processing. • Provide timely and accurate responses to clients through various communication channels while managing projects of varying complexity. • Previous Roles at Fiserv: iSpectrum Support, Senior In-House Support Analyst, Online Support Analyst • Fiserv (Summit Info System) – Corvallis, OR • Primary iSpectrum Data Coordinator for clients contracted with Fiserv for data processing. • Provide timely and accurate responses to clients through various communication channels while managing projects of varying complexity. • Previous Roles at Fiserv: iSpectrum Support, Senior In-House Support Analyst, Online Support Analyst