Experience

Municipal Affairs and Housing / Affaires municipales et Logement

• Canada
• Government Administration
• 100 - 200 Employee

• Senior Issues and Media Relations Analyst

  • Apr 2021 - Present

  Toronto, Ontario, Canada • Responsible in identifying and analyzing issues that could affect the operations and reputation of the Ministry by reviewing communications strategies, monitoring media coverage and Questions in the Legislature, and tracking other information sources • Assessing the environment and likely reaction of stakeholders, clients, the media and the public in order to identify and recommend strategies for managing issues that meet the needs of the government, and the ministry • Coordinating… Show more • Responsible in identifying and analyzing issues that could affect the operations and reputation of the Ministry by reviewing communications strategies, monitoring media coverage and Questions in the Legislature, and tracking other information sources • Assessing the environment and likely reaction of stakeholders, clients, the media and the public in order to identify and recommend strategies for managing issues that meet the needs of the government, and the ministry • Coordinating, preparing and updating issues management plans, Ministers' House Book notes, issue notes, and responses to Order Paper questions and petitions and other information required to manage issues, ensuring that timelines meet the Ministers' requirements • Assisting program managers and staff to develop skills to manage issues effectively o Product development: editorial, key messages, media Q&As, Issues Management Plans, Media responses etc. o Source information for social media enquiries dealing with campaigns, misinformation, or contentious issues o Develop strategy for issues de-escalation Show less



Labour, Immigration, Training and Skills / Travail, Immigration, Formation et Compétences

• Canada
• Government Administration
• 700 & Above Employee

• Media Monitoring Coordinator

  • May 2020 - Apr 2021

  Toronto, Ontario, Canada Providing media monitoring and related sources to the ministry, and providing support to issues management staff through researching, preparing/summarizing information, writing and editing various communication products.



Cabinet Office | Le Bureau du Conseil des ministres

• Canada
• Government Administration
• 100 - 200 Employee

• Senior Media Analyst

  • Apr 2017 - May 2020

  Toronto, Canada Area Providing media monitoring services to an extensive and high-profile client group.



Toronto Times

• Writer and Social Media Manager

  • Sep 2016 - May 2020

  Toronto, Canada Area Freelancing for publication, Toronto Times, and in charge of social media. Duties include: deliberate planning and goal setting, development of brand awareness and online reputation, content management, keeping up a regular publishing schedule and promoting content through social advertising. www.totimes.ca



Ontario Science Centre

• Canada
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Senior Visitor Services Clerk

  • Mar 2011 - May 2017

  Toronto, Canada Area • Experience providing in-person, front counter customer service responding to inquiries, provided advice and information, and resolved customer issues in a high-volume environment • Tact and diplomacy applied across service channels, which include Box Office, phone room, parking and theatres • Answered and provided service to customers over the phone while working the call centre • Greet, guide, and made public speeches before IMAX shows • Worked as a host at upscale events and… Show more • Experience providing in-person, front counter customer service responding to inquiries, provided advice and information, and resolved customer issues in a high-volume environment • Tact and diplomacy applied across service channels, which include Box Office, phone room, parking and theatres • Answered and provided service to customers over the phone while working the call centre • Greet, guide, and made public speeches before IMAX shows • Worked as a host at upscale events and media events hosted at the centre • Completed surveys for marketing department Show less



CTV News

• Canada
• Broadcast Media Production and Distribution
• 400 - 500 Employee

• Chase Producing Intern

  • Jun 2016 - Jul 2016

  Toronto, Canada Area • Chase produced and booked guests for interviews • Conducted research on topics and guests • Created information packages for anchors providing clear understanding of subjects and guests. • Pre-interviewed guests before they went on air • Wrote for broadcast every day, including scripts and questions for different segments and added them on iNews • Created on-screen graphics, such as banners, supers and phoner boards • Tested FaceTime with guests before their hit times… Show more • Chase produced and booked guests for interviews • Conducted research on topics and guests • Created information packages for anchors providing clear understanding of subjects and guests. • Pre-interviewed guests before they went on air • Wrote for broadcast every day, including scripts and questions for different segments and added them on iNews • Created on-screen graphics, such as banners, supers and phoner boards • Tested FaceTime with guests before their hit times, coordinated bookings with other CTV studios across the country to accommodate guests in other cities • Experience in dealing with breaking news coverage; finding guests for stories Show less



Canada AM

• Producing and Guest Coordinating Intern

  • Jun 2016 - Jul 2016

  Toronto, Canada Area • Responsible for finding and booking informative and insightful guests • Extensive research on topic and guests • Created packs about topic to produce for following morning • Transferred appropriate graphics, videos for segments on SharePoint • Transcribed pre-taped interviews • Searched on CTV Gateway, PRX, YouTube and EPK.tv to cut videos to use as visuals for stories • Participated in daily morning story pitch meetings • Prepared studio and prepped guests before… Show more • Responsible for finding and booking informative and insightful guests • Extensive research on topic and guests • Created packs about topic to produce for following morning • Transferred appropriate graphics, videos for segments on SharePoint • Transcribed pre-taped interviews • Searched on CTV Gateway, PRX, YouTube and EPK.tv to cut videos to use as visuals for stories • Participated in daily morning story pitch meetings • Prepared studio and prepped guests before segment time Show less



The Underground

• Staff Writer

  • Mar 2013 - Apr 2016

  University of Toronto Have published many articles, including features for one of UofT's most popular school publications. Had positions as both a staff writer and columnist.



The Toronto Observer

• Reporter

  • Jan 2014 - Dec 2015

  East York Worked in the Toronto Observer's newsroom every day which consisted of reporting, interviewing, writing, and publishing stories like breaking news, features, news briefs, multimedia, and more.



Listicle

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Public Relations and Writing Intern

  • Nov 2013 - Apr 2014

  Toronto, Canada Area Worked as a contributor/writer, dealt with public relations, handled social media accounts such as Twitter, Facebook and Instagram. Also conducted interviews and contacted media.



JRegistry

• Legal Services

• Social Media Intern

  • Apr 2012 - Jul 2012

  Promoting the company through social media sites, interviewing vendors and writing articles for the website