Experience

Gulf CX

• Bahrain
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Inbound Customer Service Representative

  • Apr 2021 - Present

  Handling chats Helping customers to know and purchase suitable breakdown covers Strong typing skills Handling chats Helping customers to know and purchase suitable breakdown covers Strong typing skills



Silah Gulf

• Bahrain
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Service Representative

  • May 2020 - Nov 2020

  Answering calls for 444(Covid 19) related. Translating conversations for Doctors understandings. Guiding customers & filing their appointments for tests Answering calls for 444(Covid 19) related. Translating conversations for Doctors understandings. Guiding customers & filing their appointments for tests



SADAD Electronic Payment System BSC

• Bahrain
• IT Services and IT Consulting
• 1 - 100 Employee

• Qaulity Assurance

  • Nov 2019 - Jul 2020

• Assistant Supervisor

  • Mar 2018 - Nov 2019



Vega Consulting Solutions, Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Clearance Agent

  • Nov 2017 - Feb 2018

  issuing visas online , following up with government activities for the company and the staffs , employee document updates , taking care of immigration activities issuing visas online , following up with government activities for the company and the staffs , employee document updates , taking care of immigration activities



stc

• Saudi Arabia
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Sep 2015 - Jan 2017

  Answering Inbound calls and queries, solving customer issues,handling complains, giving product information Answering Inbound calls and queries, solving customer issues,handling complains, giving product information



Advocate

• Administration of Justice
• 700 & Above Employee

• Secretary

  • Aug 2011 - May 2015

  Translating Documents from Arabic to English and vice versa, Answering Calls and inquiries, Operating Emails Translating Documents from Arabic to English and vice versa, Answering Calls and inquiries, Operating Emails