Naylie Ezattie Razin
Store Supervisor at Santan- Claim this Profile
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Bio
Credentials
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SCA - Foundation Course
Specialty Coffee AssociationApr, 2021- Oct, 2024 -
Food Handler Training Course
EduFood Training & ConsultancyJan, 2021- Oct, 2024 -
UBS Computerised Accounting
UBSJ Software Sdn BhdFeb, 2013- Oct, 2024 -
Theatre Workshop
Univeristy of MalayaJan, 2015- Oct, 2024
Experience
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Santan
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Malaysia
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Food and Beverage Services
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1 - 100 Employee
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Store Supervisor
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Dec 2022 - Present
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ZUS Coffee
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Malaysia
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Food and Beverage Services
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200 - 300 Employee
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Junior HR Executive
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Jan 2021 - May 2022
- Manage 800+ staffs- Administer or change benefits, health plans, retirement plans, etc - Understand and adhere to all pertinent labor laws- Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks- Processes company's payroll every pay period. Maintains payroll processing system and records by gathering, calculating, and inputting data
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Area Supervisor
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Sep 2020 - Jan 2021
- Monitoring inventory and ensuring that all supplies and other stocks essentials are adequately stocked- Monitoring utility cost, labor cost, inventory cost & management, deployment and sales- Monitoring the product quality, SOP, staff hygiene, store health, halal standard, HR action and solve trouble shooting
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Outlet Person In Charge
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Jun 2020 - Aug 2020
- Oversee the daily operations of outlet for efficient operations- Establish operational strategies to meet quality and customer service standards- Maintain the outlet facility clean and safe
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Resorts World Genting
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Malaysia
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Hospitality
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700 & Above Employee
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Front Office Agent at First World Hotel
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Aug 2018 - Mar 2020
- Performing all check-in and check-out tasks - Managing online and phone reservations - Respond to clients’ complaints in a timely and professional manner - Performing all check-in and check-out tasks - Managing online and phone reservations - Respond to clients’ complaints in a timely and professional manner
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Data Entry cum Data QAQC Clerk
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Jan 2017 - Aug 2018
- Performs data entry and quality checks on jobs delivered - Collect reports and log books to analyze and perform monthly audit - Working with supervisors to maintain an orderly department - Performs data entry and quality checks on jobs delivered - Collect reports and log books to analyze and perform monthly audit - Working with supervisors to maintain an orderly department
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Education
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University of Malaya
Diploma, Human Resources Management/Personnel Administration, General -
Kolej Vokasional Perdagangan
SPM, Accounting, Economics