Naylie Ezattie Razin

Store Supervisor at Santan
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Credentials

  • SCA - Foundation Course
    Specialty Coffee Association
    Apr, 2021
    - Oct, 2024
  • Food Handler Training Course
    EduFood Training & Consultancy
    Jan, 2021
    - Oct, 2024
  • UBS Computerised Accounting
    UBSJ Software Sdn Bhd
    Feb, 2013
    - Oct, 2024
  • Theatre Workshop
    Univeristy of Malaya
    Jan, 2015
    - Oct, 2024

Experience

    • Malaysia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Store Supervisor
      • Dec 2022 - Present
    • Malaysia
    • Food and Beverage Services
    • 200 - 300 Employee
    • Junior HR Executive
      • Jan 2021 - May 2022

      - Manage 800+ staffs- Administer or change benefits, health plans, retirement plans, etc - Understand and adhere to all pertinent labor laws- Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks- Processes company's payroll every pay period. Maintains payroll processing system and records by gathering, calculating, and inputting data

    • Area Supervisor
      • Sep 2020 - Jan 2021

      - Monitoring inventory and ensuring that all supplies and other stocks essentials are adequately stocked- Monitoring utility cost, labor cost, inventory cost & management, deployment and sales- Monitoring the product quality, SOP, staff hygiene, store health, halal standard, HR action and solve trouble shooting

    • Outlet Person In Charge
      • Jun 2020 - Aug 2020

      - Oversee the daily operations of outlet for efficient operations- Establish operational strategies to meet quality and customer service standards- Maintain the outlet facility clean and safe

    • Malaysia
    • Hospitality
    • 700 & Above Employee
    • Front Office Agent at First World Hotel
      • Aug 2018 - Mar 2020

      - Performing all check-in and check-out tasks - Managing online and phone reservations - Respond to clients’ complaints in a timely and professional manner - Performing all check-in and check-out tasks - Managing online and phone reservations - Respond to clients’ complaints in a timely and professional manner

    • Data Entry cum Data QAQC Clerk
      • Jan 2017 - Aug 2018

      - Performs data entry and quality checks on jobs delivered - Collect reports and log books to analyze and perform monthly audit - Working with supervisors to maintain an orderly department - Performs data entry and quality checks on jobs delivered - Collect reports and log books to analyze and perform monthly audit - Working with supervisors to maintain an orderly department

Education

  • University of Malaya
    Diploma, Human Resources Management/Personnel Administration, General
    2014 - 2016
  • Kolej Vokasional Perdagangan
    SPM, Accounting, Economics
    2012 - 2013

Community

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