Customs Clearance Officer

• Apr 2023 - Present

Supply Chain Associate

• May 2021 - Mar 2023

Customer Service Assistant

• Feb 2020 - May 2021

- Greeted and escorted customers to their tables - Checked dishes and kitchenware for cleanliness and presentation and report any problems - Arranged table settings and maintain a tidy dining area - Delivered checks and collected bill payments; executed cash handling procedures - Met with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Followed all relevant health department regulations - Provided… Show more - Greeted and escorted customers to their tables - Checked dishes and kitchenware for cleanliness and presentation and report any problems - Arranged table settings and maintain a tidy dining area - Delivered checks and collected bill payments; executed cash handling procedures - Met with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Followed all relevant health department regulations - Provided excellent customer service to guests Show less - Greeted and escorted customers to their tables - Checked dishes and kitchenware for cleanliness and presentation and report any problems - Arranged table settings and maintain a tidy dining area - Delivered checks and collected bill payments; executed cash handling procedures - Met with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Followed all relevant health department regulations - Provided… Show more - Greeted and escorted customers to their tables - Checked dishes and kitchenware for cleanliness and presentation and report any problems - Arranged table settings and maintain a tidy dining area - Delivered checks and collected bill payments; executed cash handling procedures - Met with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Followed all relevant health department regulations - Provided excellent customer service to guests Show less

Assistant Manager

• Mar 2019 - Feb 2020

- Improves Quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar. - Maintain safe and healthy work environment by following organization standards and sanitation regulations. - Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. - Maintain inventories by replenishing… Show more - Improves Quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar. - Maintain safe and healthy work environment by following organization standards and sanitation regulations. - Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. - Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. - Guarantee that all customers and employees were fully satisfied - Daily Management reports

Barista

• Mar 2018 - Dec 2019

- Welcome customers by determining their coffee interests and needs. - Prepare and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drink. - Control food temperature. - Table service.

Import Assistant / Commercial Assistant

• Mar 2011 - Dec 2014

- Contact customers regarding freight and shipping documentation. - Negotiate CIF/FOB freight. - Generate all of the required shipping documents and invoices. - Ensure all Customer shipping notes and customs clearance tariffs are fully up to date. - Ensure all the customer inquiries by email and phone are responded to timely and professionally. - Plan shipments based on product availability and customer requests. - Track orders to ensure timely deliveries. - Schedule… Show more - Contact customers regarding freight and shipping documentation. - Negotiate CIF/FOB freight. - Generate all of the required shipping documents and invoices. - Ensure all Customer shipping notes and customs clearance tariffs are fully up to date. - Ensure all the customer inquiries by email and phone are responded to timely and professionally. - Plan shipments based on product availability and customer requests. - Track orders to ensure timely deliveries. - Schedule shifts for our drivers and warehouse staff. - Maintain updated records of orders, suppliers and customers. - Oversee the levels of our warehouse stock and place orders as needed. - Provide information to customers about the status of their orders. - Receive and check deliveries to ensure that the correct amount and type of stock is delivered. - Oversee the administration of program files and relevant documents, including the filing of documents, physically and electronically. - Management Reports and ANP Reports (National Oil Agency).

Internal Quality Auditor

• Mar 2011 - Dec 2014

- Developing and implementing quality control audit plans. - Assigning team members to quality audits and overseeing their work. - Training employees on quality standards and procedures. - Documenting defects and recommendations for improvement. - Preparing and presenting quality audit reports to senior management.

Logistics Assistant

• Jan 2010 - Sep 2010

- Provide day-to-day operations in a busy office environment to include dealing with customers orders. - Input information accurately and complete documentation. - Ensure all the customer`s shipping notes are correct. - Ensure that all the documentation is 100% accurate performing good attention to detail. - Schedule deliveries and others administrations duties. - Prepare any transport jobs, paperwork as and when required. - Trace and tracked expedite purchase… Show more - Provide day-to-day operations in a busy office environment to include dealing with customers orders. - Input information accurately and complete documentation. - Ensure all the customer`s shipping notes are correct. - Ensure that all the documentation is 100% accurate performing good attention to detail. - Schedule deliveries and others administrations duties. - Prepare any transport jobs, paperwork as and when required. - Trace and tracked expedite purchase processes. - Ensure accuracy of all inventories. - Ensure that all items were properly numbered and tagged. - Update the inventory systems. Show less - Provide day-to-day operations in a busy office environment to include dealing with customers orders. - Input information accurately and complete documentation. - Ensure all the customer`s shipping notes are correct. - Ensure that all the documentation is 100% accurate performing good attention to detail. - Schedule deliveries and others administrations duties. - Prepare any transport jobs, paperwork as and when required. - Trace and tracked expedite purchase… Show more - Provide day-to-day operations in a busy office environment to include dealing with customers orders. - Input information accurately and complete documentation. - Ensure all the customer`s shipping notes are correct. - Ensure that all the documentation is 100% accurate performing good attention to detail. - Schedule deliveries and others administrations duties. - Prepare any transport jobs, paperwork as and when required. - Trace and tracked expedite purchase processes. - Ensure accuracy of all inventories. - Ensure that all items were properly numbered and tagged. - Update the inventory systems. Show less

Receptionist

• Jan 2005 - Dec 2008

- Schedule public employees who needs medical leave. - Customer service. - Control of publishing hiring process. - Schedule public employees who needs medical leave. - Customer service. - Control of publishing hiring process.