Nayan Mistry
Senior Product Owner at Apadmi Ltd- Claim this Profile
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Bio
Tim Burnett 🚀
Nayan played a key role in product development for BTL. He was approachable, knowledgeable, and keen to make a positive difference to the products and services we provided. Nayan was also keen to get involved in our marketing events and supported our product communication activities. Nayan didn’t need asking twice to go on camera and share his expertise and talk with confidence about our objectives and how the product management team were delivering on them. Thank you Nayan for your positive energy and support.
Tim Burnett 🚀
Nayan played a key role in product development for BTL. He was approachable, knowledgeable, and keen to make a positive difference to the products and services we provided. Nayan was also keen to get involved in our marketing events and supported our product communication activities. Nayan didn’t need asking twice to go on camera and share his expertise and talk with confidence about our objectives and how the product management team were delivering on them. Thank you Nayan for your positive energy and support.
Tim Burnett 🚀
Nayan played a key role in product development for BTL. He was approachable, knowledgeable, and keen to make a positive difference to the products and services we provided. Nayan was also keen to get involved in our marketing events and supported our product communication activities. Nayan didn’t need asking twice to go on camera and share his expertise and talk with confidence about our objectives and how the product management team were delivering on them. Thank you Nayan for your positive energy and support.
Tim Burnett 🚀
Nayan played a key role in product development for BTL. He was approachable, knowledgeable, and keen to make a positive difference to the products and services we provided. Nayan was also keen to get involved in our marketing events and supported our product communication activities. Nayan didn’t need asking twice to go on camera and share his expertise and talk with confidence about our objectives and how the product management team were delivering on them. Thank you Nayan for your positive energy and support.
Credentials
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Professional Scrum Master I
Scrum.orgJan, 2023- Nov, 2024 -
Giving and Receiving Feedback
LinkedInAug, 2022- Nov, 2024 -
ISTQB Certified Tester Foundation Level
BCS, The Chartered Institute for ITApr, 2018- Nov, 2024 -
Foundation Certificate in Business Analysis
BCS, The Chartered Institute for ITSep, 2015- Nov, 2024 -
BIIAB Level 2 Award for Personal Licence Holders
BIIABJun, 2014- Nov, 2024 -
Certified Scrum Product Owner
Scrum AllianceNov, 2018- Nov, 2024 -
Advanced Certified Scrum Product Owner (ACSPO)
Scrum AllianceMar, 2021- Nov, 2024
Experience
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Apadmi
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United Kingdom
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Software Development
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100 - 200 Employee
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Senior Product Owner
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May 2022 - Present
As a Senior Product Owner extra responsibilities include:+ Line management for two Product Owners+ Leading community of practice sessions to share best practice of Product processes and how we can grow as a team+ Leading and facilitating workshops for a Product discovery for a fintech mobile app in Portfolio Investment+ Conducting market and competitor research to determine value of backlog items+ Reviewing product analytics to highlight areas for improvement and opportunity+ Conducting interviews to help recruitment and growth of the Product team+ Generating Themes, Epics and User stories to deliver and drive the Product roadmap Show less
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Product Owner
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Sep 2021 - May 2022
I have been the Product Owner for the Wave Credit Card app which won App of the year 2021 in the Prolific North Tech Awards.Responsibilities include:+ Working in a client/supplier relationship to develop and maintain the Product backlog+ Managing a backlog for a product in a BAU phase which consists of features, improvements, tech debt and bugs+ Working with multiple teams including UX designers and tech leads to refine Backlog for development+ Working with clients to help build a strategy for the app to achieve their commercial goals+ Maintaining project budget to ensure development is completed within cost constraints+ Maintaining a strong client relationship to ensure further growth with Apadmi+ Writing user stories with clear acceptance criteria to ensure the development team can develop features which customersenjoy using+ Promoting Scrum best practices of working whilst facilitating scrum ceremonies such as the Daily Scrum, Refinements, Sprint Planning sessions Show less
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BTL
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United Kingdom
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Education Administration Programs
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200 - 300 Employee
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Senior Product Owner
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Apr 2021 - Sep 2021
+ Resolving day to day challenges which arise from day to day product development.+ Conducting user testing and data analysis with UX researcher to understand best value for product development.+ Collecting analytical data on usage of the product to drive development decisions. + Line management responsibilities, including appraisals, quarterly reviews, objective setting and regular 1-2-1 meetings.+ Leading on BTL’s biggest project for a US client which includes understanding customer problems in detail, building a product roadmap and managing client expectations. + Organising key SAFe events such as Release Planning and System Demos. Show less
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Product Owner
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Aug 2018 - Apr 2021
As a Product Owner at BTL, I delivered customer requested features to BTL’s award winning assessment software Surpass. I was working with two feature development scrum teams based in Russia and have worked with development teams in house. Responsibilities included:+ Working alongside US and Japanese clients to elicit and engineer customer requirements which can then be used to prioritise feature work into the product backlog+ Facilitating scrum ceremonies such as the Daily Scrum, Refinements, Sprint Planning sessions+ Leading and facilitating workshops to gather feedback from stakeholders following delivered features and to gather requirements for backlog prioritisation+ Leading sprint review sessions to demo the functionality delivered in a sprint + Working closely with the design team to promote the user experience when developing changes+ Working closely with technical and solutions architects to provide accurate cost estimates, prices or development sizes to customers/stakeholders for requested changes+ Completed training courses in Business Analysis and on Scrum Product Owner techniques and practices+ Successfully delivered several features and initiatives to support customers end to end assessment services Show less
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Network Rail
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United Kingdom
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Rail Transportation
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700 & Above Employee
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Business Technology Graduate
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Sep 2016 - Aug 2018
A rotational Network Rail graduate scheme, which has allowed me to develop skills in areas such as Project Management and Business Analysis. Completed a rotation as a Product Owner in a department which developed bespoke iOS applications to enhance business processes. Experience includes: + Managing relationships with Customers as a Product Owner to ensure all requirements have been met. + Documenting requirements in the form of user stories and acceptance criteria on JIRA. + Completing User Acceptance Testing applications during sprints to ensure the business requirement has been met. + Contributed to the team’s agile way of working by: assisting the SCRUM Master, attending regular stand ups and attending sprint retrospectives. + Documenting As-is and To-be process maps to enable discussions around the functionality of mobile applications. + Delivered a number of iOS applications from Analysis to Implementation. Completed a role as a Business Analyst for a major email upgrade project. Responsibilities include: + Analysing data on mailboxes on the IT estate to establish a migration plan for circa 30,000 users. + Liaising with key stakeholders to gather information and requirements needed for the project team. + Providing organisational support to the project team by creating an effective migration plan, managing project risks and assisting in dealing with project dependencies. + Managing relationships with senior leaders to ensure a smooth transition to the new Exchange email environment. Completed an analysis exercise to assist with a Strategic Business Plan. Responsibilities included: + Facilitating workshops to gather feedback from third parties on the strategic business plan. + Creating a report detailing the analysis performed to contribute to the strategic business plan. + Presenting the findings of the report to external stakeholders across multiple workshops. Show less
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Geoban SA
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Spain
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Financial Services
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100 - 200 Employee
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Customer Service Administrator
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Mar 2016 - Jul 2016
+ Responsible for dealing with a variety of back office customer queries for Santander. + Demonstrated ability to follow strict process + Demonstrated ability to work effectively under pressure and meet strict deadlines. + Gained knowledge of financial products within the industry + Responsible for dealing with a variety of back office customer queries for Santander. + Demonstrated ability to follow strict process + Demonstrated ability to work effectively under pressure and meet strict deadlines. + Gained knowledge of financial products within the industry
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FDM Group
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United Kingdom
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Information Technology & Services
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700 & Above Employee
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IT Business Analyst
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Aug 2015 - Jan 2016
+ Completed a 9 week training course which included SQL, Excel/VBA and Professional Skills. The training also included an extensive program on Business Analysis processes and required the completion of the FCBA exam. + Training includes : 1. Professional Skills 2. SQL 3. Excel/VBA 4. Business Analysis (with BCS Exam) 5. Investigation Techniques/Stakeholder Mgmt/Teamwork 6. Business Case/Risk Mgmt/Business Process Modelling 7. IS Modelling and Testing Techniques 8. Requirements Engineering and Delivering Change Show less
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Sainsbury's
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United Kingdom
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Retail
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700 & Above Employee
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Convenience Store Lead
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Mar 2014 - Jun 2015
+ Responsible for managing a convenience store’s operations which ranged from dealing with customer complaints and queries, to managing security and legal procedures in store.+ Maintaining a customer focused approach by ensuring store standards were kept at a high quality to improve the customer experience and thus drive sales.+ Gained a good understanding into the technology used within the business for cash, inventory and staff management.+ Demonstrated resilience by responding quickly to constantly changing and challenging situations which arise in store.+ Responsible for leading a team which would provide great customer service and availability at all times. Show less
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Convenience Customer Service Assistant
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Mar 2013 - Mar 2014
+ Responsible for keeping customers at the heart of the workplace by consistently providing professional and polite customer service. Shown by gaining 100% in customer service audits.+ Collaborated with members of management to help train new staff members on procedures and the use of technology within store+ Developed and demonstrated an in-depth knowledge of key health and safety standards used within the store.+ Replenishing stock levels and carrying out effective stock management in order to ensure maximum availability for customers. Show less
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Education
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2012 - 2015
University of York
Bachelor of Arts (B.A.), Politics with International Relations
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