Experience

Shory

• Insurance
• 100 - 200 Employee

• Cx Ambassador

  • Dec 2022 - Present



Neuron UAE

• United Arab Emirates
• Insurance
• 200 - 300 Employee

• Senior Customer Service Representative

  • Nov 2017 - Dec 2022

  My Job includes taking the calls, assisting members on calls and emails. Handling Grantee of payments, issuing Certificates, raising adjustment, replying emails and calls. My Job includes taking the calls, assisting members on calls and emails. Handling Grantee of payments, issuing Certificates, raising adjustment, replying emails and calls.



Cigna Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative associate

  • Nov 2017 - Sep 2022

  My Job includes taking the calls, assisting members on calls and emails. Handling Grantee of payments, issuing Certificates, raising adjustment, replying emails and calls. My Job includes taking the calls, assisting members on calls and emails. Handling Grantee of payments, issuing Certificates, raising adjustment, replying emails and calls.



TK Elevator

• Germany
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Call Center Agent

  • Feb 2015 - Nov 2017

  Receive all in bound calls, record all calls, co-ordinate with junior team technicians regarding the job , continuously updating the calls, reporting to the manager. Recording the files, emailing and lots of communications, followups. Receive all in bound calls, record all calls, co-ordinate with junior team technicians regarding the job , continuously updating the calls, reporting to the manager. Recording the files, emailing and lots of communications, followups.



Subway

• Restaurants
• 700 & Above Employee

• Crew Member

  • Dec 2011 - May 2013

  I was taking orders , making sandwich , taking payments, serving customers, handling orders, picking up calls , preparing the breads, and vegetables for the day , I was taking orders , making sandwich , taking payments, serving customers, handling orders, picking up calls , preparing the breads, and vegetables for the day ,



Macdonalds Fast Food

• London, United Kingdom

• Crew Member

  • Nov 2010 - Apr 2013

  Started as a back kitchen staff and , job was to cook all the required items per list , prepare for busy time of the day, went up to be customer service and finally a team leader . Started as a back kitchen staff and , job was to cook all the required items per list , prepare for busy time of the day, went up to be customer service and finally a team leader .