Infrastructure Engineer

• Sep 2022 - Present

IT Field Services Engineer

• Sep 2019 - Sep 2022

IT Engineer

• Jan 2019 - Sep 2019

Technical Support

• Jul 2018 - Oct 2018

• Remote Technical Support via Telephone and Email. • Microsoft Desktop and server operating system support. • Microsoft Core infrastructure services (AD, DNS, DHCP, RDP). • Microsoft Exchange, and Microsoft Office Suites (Office 365). • Users and groups administrations (sharing & security). • IT Hardware maintenance and support. • Network and internet support. • Anti-Virus and Anti-Spam Software and services. • Remote Technical Support via Telephone and Email. • Microsoft Desktop and server operating system support. • Microsoft Core infrastructure services (AD, DNS, DHCP, RDP). • Microsoft Exchange, and Microsoft Office Suites (Office 365). • Users and groups administrations (sharing & security). • IT Hardware maintenance and support. • Network and internet support. • Anti-Virus and Anti-Spam Software and services.

IT Engineer

• Apr 2018 - Jul 2018

• Installed and configured hardware and software at customer sites. • Installed NGePOS kit, network cabling, and servers. • Installed Windows Images using Clonezilla / Windows deployement service (WDS).etc. • Managed windows and troubleshooting. • Checked and test network connection, configure network NIC as well as services and protcols. • Create and manage users and groups (sharing & security). • Installed, managed and configure printers. • Installed and configured hardware and software at customer sites. • Installed NGePOS kit, network cabling, and servers. • Installed Windows Images using Clonezilla / Windows deployement service (WDS).etc. • Managed windows and troubleshooting. • Checked and test network connection, configure network NIC as well as services and protcols. • Create and manage users and groups (sharing & security). • Installed, managed and configure printers.

Trainee IT Technician

• Sep 2017 - Apr 2018

• Installed software, modified, repaired hardware and resolved technical issues. • Provided base level IT support to non-technical personnel within the company. • Resolved customer issues in a clear, courteous and straightforward manner. • Demonstrated professionalism and courtesy with customers at all times. • Identified and solved technical issues with a variety of diagnostic tools. • Followed up with clients to ensure optimal customer satisfaction. • Remained up-to-date on the latest technologies and solutions applicable to company products. Show less

Rig Engineer

• Feb 2015 - Jan 2016

Ensure compliance with company QHSE policies by all personnel. Partner with business to ensure that client company's commitment to safety reaches all level of the operation. Attends meetings: morning safety meeting, daily safety meeting, and client meeting whenever needed. Assist with pipe inspection,Lifting,Drops,gauges and other Rig Inspections. Keeping track of upcoming inspections as per Business Management System( BMS) Equipment Integrity Inspection Matrix. Assist Senior Tool Pusher,in reporting, maintaining and keeping records / certification intact. Assist Rig manager in his daily activities. Submit End of Well Report, and Key Performance Integrity report at the end of each well. Show less

Audit

• Jul 2014 - Oct 2014

Receptionist

• Jan 2011 - Jan 2012

-Ensured patients were provided with the service they required -Booked appointments -Wrote up letters for patients -Face to face communication and on the phone -Ensured patients were provided with the service they required -Booked appointments -Wrote up letters for patients -Face to face communication and on the phone