Nawaf AlMahfoodh
Customer Service Airport Administrator ( Operations ) at Dammam Airports Company (DACO)- Claim this Profile
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Bio
Experience
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Customer Service Airport Administrator ( Operations )
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May 2018 - Present
Policies and Procedures- Designing, developing, and ensuring the policies and procedures of the organization.- Addressing risks related to policies and procedures with GRC Unit. - Educating employees on policies and procedures to ensure consistent application and to avoid deviations.- Maintaining and developing SOPs when required.Operation- Monitoring aircraft to run on time and arranging aircraft to undergo maintenance.- Coordinating airport operations… Policies and Procedures- Designing, developing, and ensuring the policies and procedures of the organization.- Addressing risks related to policies and procedures with GRC Unit. - Educating employees on policies and procedures to ensure consistent application and to avoid deviations.- Maintaining and developing SOPs when required.Operation- Monitoring aircraft to run on time and arranging aircraft to undergo maintenance.- Coordinating airport operations, maintenance and safety with other divisions. - Responding to complaints from airport tenants and the general public.- Managing personnel issues such as disciplinary action.- Updating with regulatory agencies of the airport certification manual, airport security program, and airport emergency plan.- Inspecting airside and landside areas for compliance with contractual and safety obligations of the aircraft operator.- Making immediate and vital decisions of operations during emergency conditions.- Conducting security patrols, vehicle security inspections and issuing security challenges.- Directing closure of airport movement areas and issuing appropriate notices to airmen (NOTAMS).- Acting as Airport Security Coordinator.- Implementing changes concerning daily operations and reporting daily airfield events. Show more Show less
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Performance & Development Supervisor
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Jun 2017 - May 2018
- Generating periodic reports.- Measuring the productivity.- Monitoring passengers satisfaction and staff performance. - Developing and discussing action plans with the terminal officer. - Solving passengers problems in terminals.
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Head of HR & Administration
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Sep 2015 - 20172 years
- Placing and achieving human resource needs.- Guiding and monitoring job performance of employees.- Following up employee’s promotions, transportation, and rotation.- Developing new employee induction program to explain job description. - Preparing periodical reports of the company performance to enhance necessary recommendations.- Ensuring HR department to cooperate with all organization in an efficient way. - Meeting regularly with supervisors and team leaders to… - Placing and achieving human resource needs.- Guiding and monitoring job performance of employees.- Following up employee’s promotions, transportation, and rotation.- Developing new employee induction program to explain job description. - Preparing periodical reports of the company performance to enhance necessary recommendations.- Ensuring HR department to cooperate with all organization in an efficient way. - Meeting regularly with supervisors and team leaders to improv job performance and working environment.- Taking action against any misdemeanor and conflict of interests according to rules and regulations.- Supervising monthly salaries of the employees.Renewing employee’s contracts according to MOL rules. Show more Show less
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Manager
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Jul 2013 - Aug 2015
- Developing programs to implement the robust operational processes.- Directing various business departments to ensure the smooth running of the company.- Developing positive and direct relationships with key business contacts. - Scheduling workload to meet priorities and targets.- Using automated computer systems to monitor stock control.- Analyzing complex data and documentation.Interviewing and mentoring new staff.- Ensuring the safety, legality and quality of… - Developing programs to implement the robust operational processes.- Directing various business departments to ensure the smooth running of the company.- Developing positive and direct relationships with key business contacts. - Scheduling workload to meet priorities and targets.- Using automated computer systems to monitor stock control.- Analyzing complex data and documentation.Interviewing and mentoring new staff.- Ensuring the safety, legality and quality of service.- Assisting the accountants in the formulation of forecasts and budgets. - Undertaking staff performance reviews. Show more Show less
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Fleet Services Coordinator
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Apr 2012 - Jun 2013
- Handling short/long term contracts requests and requirements. - Managing crew line up for project requests.- Handling, monitoring, and following up operational activities. - Using ORACLE system.
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General Accountant
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2008 - 20124 years
- Auditing discharge prescriptions for patients. - - - Auditing reports and all vaccine charges from outpatient clinics. - Performing a daily inventory check on selected items.
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HR Coordinator
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2007 - 20081 year
Payroll and New arrival.
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Administrator, Employing management Department
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2004 - 20073 years
Employing management Department.
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Education
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King Faisal University
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Asharqia Chamber
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King Faisal University