Nawaf AlMahfoodh

Customer Service Airport Administrator ( Operations ) at Dammam Airports Company (DACO)
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Contact Information
us****@****om
(386) 825-5501
Location
Al Khobar, Eastern, Saudi Arabia, SA
Languages
  • English -
  • Arabic -

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Experience

    • Customer Service Airport Administrator ( Operations )
      • May 2018 - Present

      Policies and Procedures- Designing, developing, and ensuring the policies and procedures of the organization.- Addressing risks related to policies and procedures with GRC Unit. - Educating employees on policies and procedures to ensure consistent application and to avoid deviations.- Maintaining and developing SOPs when required.Operation- Monitoring aircraft to run on time and arranging aircraft to undergo maintenance.- Coordinating airport operations… Policies and Procedures- Designing, developing, and ensuring the policies and procedures of the organization.- Addressing risks related to policies and procedures with GRC Unit. - Educating employees on policies and procedures to ensure consistent application and to avoid deviations.- Maintaining and developing SOPs when required.Operation- Monitoring aircraft to run on time and arranging aircraft to undergo maintenance.- Coordinating airport operations, maintenance and safety with other divisions. - Responding to complaints from airport tenants and the general public.- Managing personnel issues such as disciplinary action.- Updating with regulatory agencies of the airport certification manual, airport security program, and airport emergency plan.- Inspecting airside and landside areas for compliance with contractual and safety obligations of the aircraft operator.- Making immediate and vital decisions of operations during emergency conditions.- Conducting security patrols, vehicle security inspections and issuing security challenges.- Directing closure of airport movement areas and issuing appropriate notices to airmen (NOTAMS).- Acting as Airport Security Coordinator.- Implementing changes concerning daily operations and reporting daily airfield events. Show more Show less

    • Performance & Development Supervisor
      • Jun 2017 - May 2018

      - Generating periodic reports.- Measuring the productivity.- Monitoring passengers satisfaction and staff performance. - Developing and discussing action plans with the terminal officer. - Solving passengers problems in terminals.

    • Head of HR & Administration
      • Sep 2015 - 20172 years

      - Placing and achieving human resource needs.- Guiding and monitoring job performance of employees.- Following up employee’s promotions, transportation, and rotation.- Developing new employee induction program to explain job description. - Preparing periodical reports of the company performance to enhance necessary recommendations.- Ensuring HR department to cooperate with all organization in an efficient way. - Meeting regularly with supervisors and team leaders to… - Placing and achieving human resource needs.- Guiding and monitoring job performance of employees.- Following up employee’s promotions, transportation, and rotation.- Developing new employee induction program to explain job description. - Preparing periodical reports of the company performance to enhance necessary recommendations.- Ensuring HR department to cooperate with all organization in an efficient way. - Meeting regularly with supervisors and team leaders to improv job performance and working environment.- Taking action against any misdemeanor and conflict of interests according to rules and regulations.- Supervising monthly salaries of the employees.Renewing employee’s contracts according to MOL rules. Show more Show less

    • Manager
      • Jul 2013 - Aug 2015

      - Developing programs to implement the robust operational processes.- Directing various business departments to ensure the smooth running of the company.- Developing positive and direct relationships with key business contacts. - Scheduling workload to meet priorities and targets.- Using automated computer systems to monitor stock control.- Analyzing complex data and documentation.Interviewing and mentoring new staff.- Ensuring the safety, legality and quality of… - Developing programs to implement the robust operational processes.- Directing various business departments to ensure the smooth running of the company.- Developing positive and direct relationships with key business contacts. - Scheduling workload to meet priorities and targets.- Using automated computer systems to monitor stock control.- Analyzing complex data and documentation.Interviewing and mentoring new staff.- Ensuring the safety, legality and quality of service.- Assisting the accountants in the formulation of forecasts and budgets. - Undertaking staff performance reviews. Show more Show less

    • Fleet Services Coordinator
      • Apr 2012 - Jun 2013

      - Handling short/long term contracts requests and requirements. - Managing crew line up for project requests.- Handling, monitoring, and following up operational activities. - Using ORACLE system.

    • General Accountant
      • 2008 - 20124 years

      - Auditing discharge prescriptions for patients. - - - Auditing reports and all vaccine charges from outpatient clinics. - Performing a daily inventory check on selected items.

    • HR Coordinator
      • 2007 - 20081 year

      Payroll and New arrival.

    • Administrator, Employing management Department
      • 2004 - 20073 years

      Employing management Department.

Education

  • King Faisal University
    -
  • Asharqia Chamber
    -
  • King Faisal University
    -

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