Nawaf Al Salhei

Property Support Manager at SABB
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Saudi Arabia, SA
Languages
  • English -
  • Arabic -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Mohammed Al-Babtain

Throughout the years I worked with Nawaf, he demonstrated strong abilities in tackling complex scientific topics. Indeed, he’s very professional and efficient in his approach to work.

Naif Alfawzan

I’ve worked closely with nawaf over the past 2 years, sharing the same open office space the majority of the time. nawaf showed excellent communication skills and negotiation skills. On a personal level, he’s charismatic and well-spoken, both qualities that have served him well in his role.

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Saudi Arabia
    • Banking
    • 700 & Above Employee
    • Property Support Manager
      • Jan 2021 - Present

      -Handling/Maintaining RBWM property portfolio-Finalize contacts and requirements -Coordinate with regional management -Recommendations on renewing contracts-Negotiations with regional manager’s and property owners -ATM&SS installations recommendstions -Handling/Maintaining RBWM property portfolio-Finalize contacts and requirements -Coordinate with regional management -Recommendations on renewing contracts-Negotiations with regional manager’s and property owners -ATM&SS installations recommendstions

    • Area Manager
      • Jun 2019 - Jun 2021

    • Saudi Arabia
    • Banking
    • 1 - 100 Employee
    • Area Manager
      • Jan 2010 - Jun 2021

      1-Central area ATM Manager2-ATM Site locations for central area3-ATM Profitability review4-Expansion project5-Re-branding project6-Cost reduction7-ATM site case studys8-Vendor mangment9-profitability portfolio study

    • Call Center Supervisor
      • Oct 2004 - Jun 2010

      Achievements:•Working all kind of Shift morning afternoon night.•Solving the online internet banking ( GIB ) problems and registering with the customers .•Follow up the customers complains and forwarded to the Service quality department then follow up with the customer •Had a very good experience in talking with all kind of customers such as (hard , angry customer ..Etc ) offer them service they are looking for . •Dealing with all kind of P.O.S merchant requested ,•Full known of processing the temporary increase limit for credit card, issuing emergency card for the customers who are out KSA and they lost there card and follow up the case with Visa international until the customer receive his card . •Handling the fraud cases internal and international transactions ( Credit Card ) call the customer to confirm that he is the one who is using his/her card •Answering any inquiry about any Bank’s product and Process all the Phone Banking Service •Solve any problems related to: Accounts, ATM cards, credit cards, loans, mutual funds for our clients•Receiving and reporting any complaint or comments •Coordinating between the clients and other departments •Achieving the required target of my department and more•Giving on board live training to the staff •Getting the needed access for the new agents•Announcing the update Info. •Preparing a daily reports contains the agents attendance, number of late, controlling the break time and disrepute it between the agents. •Making a weekly meeting for the agents whom I have to improve their skills “how to use the system as well “& Info. “Updating their information regarding the bank products” Based on the quality department instructions •Making an interview for the new applicants. •Checking the Rota and advising the management by the gap on it•Attending a monthly meeting to report and discuss the problem that we faced,•Receiving a fax complaint

    • 1. Data entry for the employees information
      • Jan 2002 - Jan 2003

Education

  • Prince Faisal Academy
    English Course
    2006 - 2007
  • Diploma in Information technology
    Diploma, Acounting
    2000 - 2003

Community

You need to have a working account to view this content. Click here to join now