Navin Rajasekharan
Co-Founder at Dreambox Creative Consultants- Claim this Profile
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Experience
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Co-Founder
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Jun 2017 - Present
Dubai, United Arab Emirates
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H&M
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Belgium
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Construction
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Retail Manager
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Jan 2015 - May 2017
Kuwait Reports to the President of H&M for projects and to the Head of Operations for operations related responsibilities Operations Management Improve store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross sell & up sell sales Conceptualization and execution of store competitions designed to boost staff morale/performance Managing shrinkage in stores; ensure targets are met; conduct post stock-take… Show more Reports to the President of H&M for projects and to the Head of Operations for operations related responsibilities Operations Management Improve store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross sell & up sell sales Conceptualization and execution of store competitions designed to boost staff morale/performance Managing shrinkage in stores; ensure targets are met; conduct post stock-take investigation Monitoring and driving major store sales KPIs such as conversion, ATV and IPC Maintaining the customer service standards in stores through analysis of customer feedback and driving actions Projects - Marketing/Strategy Part of the core project team for world’s largest NPS implementation for 2000+ stores (70 brands). Involved in solution formulation, ROI estimation, requirement document preparation, vendor selection and roll-out planning Conceptualized and implemented effective customer feedback collection methodology in H&M MENA; Collected over 50k responses in under 2 months using in-store tablets Executed CIS Project to link customer data to their transactions and build the customer database for H&M; Lead the project to introduce and promote H&M loyalty program - smart card and mobile app. Lead the team responsible for implementing targeted marketing campaigns (SMS, Facebook) using CIS information for H&M in the MENA region Lead the H&M cost savings project involving staff headcount and annual leave optimization for all 3500 employees, 10 countries - $1 mn total savings Formulated the five year and three year business strategy plan, sales projections and P&L statements for H&M division (H&M, COS, & other stories) Initiated and successfully implemented other independent projects Increased efficiency by saving 240 man-hours/month in the H&M supply chain team by automating repetitive tasks without IT engagement
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Category Manager
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Aug 2014 - Jan 2015
Kuwait Accountable for top, bottom line of Ladieswear for H&M - MENA (10 countries); responsible for $240 mn annual turnover Implemented successfully pricing and promotional strategies across multiple geographies to maximize margin per SKU Implemented novel ‘stock-sales-space parity’ process for optimal country and store stock management; appreciated by the top management Managed a multinational, cross-cultural team of six that included merchandisers and assistant merchandisers
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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Summer Intern
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Apr 2013 - May 2013
Chennai Area, India Value Engineering Model – developed and presented a model that introduced Quality Function Deployment (QFD) & Value Engineering (VE) into product development and successfully executed the pilot run of the project with selected first category phones Best summer intern award - secured second runner up position in Nokia’s Best Intern Award 2013, out of a total of 11 summer interns from top universities, for displaying significant level of responsibility and ownership of the project… Show more Value Engineering Model – developed and presented a model that introduced Quality Function Deployment (QFD) & Value Engineering (VE) into product development and successfully executed the pilot run of the project with selected first category phones Best summer intern award - secured second runner up position in Nokia’s Best Intern Award 2013, out of a total of 11 summer interns from top universities, for displaying significant level of responsibility and ownership of the project throughout the duration of the internship Show less
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Bosch India
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India
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Motor Vehicle Manufacturing
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700 & Above Employee
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Software Engineer
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Jun 2010 - May 2012
Coimbatore Area, India Part of the Bosch Active Safety department – diagnostic software (DSW) responsible of Electronic Stability Program (ESP) projects for BMW Single point of contact for DSW related queries; received first-hand experience in handling various time critical projects and German customers Followed a proactive approach by foreseeing and flagging any glitches/difficulties to ensure smooth functioning and timely completion of the projects Handled the testing of modules in application… Show more Part of the Bosch Active Safety department – diagnostic software (DSW) responsible of Electronic Stability Program (ESP) projects for BMW Single point of contact for DSW related queries; received first-hand experience in handling various time critical projects and German customers Followed a proactive approach by foreseeing and flagging any glitches/difficulties to ensure smooth functioning and timely completion of the projects Handled the testing of modules in application software like Anti-Lock Braking(ABS), ESP and TCS systems for BMW Received a promotion within a short duration of 1 year of joining and was the first from the batch of 2010 to be selected for deputation to Germany Secured first place (70 new joiners) in the Foundation Course on Automotive Embedded Systems (FOCAS)–induction course for new joiners in Bosch Organized department level and on-the-job training sessions on DSW for newly joined employees during 2011-12 Best Team - Part of the BMW Module testing team that received the Best Team award in 2010-2011 Secured the Diesel Diploma Award for successful participation in Diesel Quiz organized by Bosch in 2011 Show less
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Education
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Indian Institute of Management, Bangalore
Master of Business Administration (M.B.A.), Marketing, strategy -
Cochin University of Science and Technology
Engineer's Degree, Electronics and Communications Engineering -
Rajagiri School
High School, Mathematics, Physics and Computer Science