Navi Tiwana
Assistant Manager at Flight Centre Business Travel Canada- Claim this Profile
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English Native or bilingual proficiency
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Punjabi Full professional proficiency
Topline Score
Bio
Credentials
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Travel industry Council of Ontario
Travel Industry Council of Ontario (Ontario's Travel Regulator)Jan, 2017- Oct, 2024
Experience
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Flight Centre Business Travel Canada
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Canada
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Travel Arrangements
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1 - 100 Employee
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Assistant Manager
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Nov 2013 - Present
Flight Centre Travel Group (FCTG) has enjoyed remarkable growth since its small beginnings in the early 1980's to become a $20 billion business consisting of more than 40 brands. One of the world’s largest travel groups, FCTG is geographically diverse, with company-owned operations in 23 countries and a corporate travel management network that spans more than 90 countries. It has formal structures and procedures in place to underpin its corporate social responsibility platform. FCTG proudly supports and advocates responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability.Responsibilities:• Managing teams of 7-10 representatives as a team lead whilst growing and maintaining personal client portfolio • Ongoing training and research with sales team and management on new and updated Products, Suppliers, Marketing, and Services offered.• Liaising with new and existing clients to discuss business travel needs and requirements.• Advising clients on suitable options for domestic/international destinations, tours, accommodation, transport, and insurance.• Planning and preparing customized services and products to suit the clients' preferences in their corporate travel requirements.• Advising clients on travel regulations including visa and medical requirements and local customs.• Providing support and modifying existing accounts/bookings to suit a change(es) in clients' circumstances.• Providing Travel Insurance sales and claims support.
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Shaw Communications
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Canada
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Telecommunications
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700 & Above Employee
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Client Service Representative
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Feb 2011 - Nov 2013
Responsibilities: • Managing account portfolio and growing revenues • Building and maintaining a ‘new business’ pipeline • Contributing to Shaw Communications’ broader organizational success by supporting activities that improve business performance, build capability, and drive innovation. Responsibilities: • Managing account portfolio and growing revenues • Building and maintaining a ‘new business’ pipeline • Contributing to Shaw Communications’ broader organizational success by supporting activities that improve business performance, build capability, and drive innovation.
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Education
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2007 - 2011
University of Manitoba
Honours Bachelor of Arts (H.B.A), Psychology
Community
