IT Administrator/ Network Engineer

• Feb 2012 - Present

• Responsible to manage and troubleshoot Windows Server Operating Systems, Virtualization, Storage, Backup, Network and Firewall devices, Monitoring and System center tools. • Overall management and administration of Network Operation Center (NOC), Datacenter and complete IT infrastructure. • Implementation and Administration of Microsoft Server 2019, 2016, 2012 R2, 2008 R2, Domain Controller, Active Directory, WSUS etc. • Implementation of Microsoft Hyper V and Administration of Virtual servers. • Implementation and administration of centralized Antivirus programs. • Implementation of Microsoft Office 365 for Office applications of Users, Email configuration and troubleshooting. • Troubleshooting and resolution of all link failures or any degradation inside NOC. • Installation of new routers, switches firewalls and Servers etc. in the Datacenter and facilitate access for advanced configuration. • Co-ordination with Telecom service providers for resolving different network and system related issues. • Total IT infrastructure built up for ERP Implementation. • Active participation in ERP team for business process reengineering. • Installation and configuration of IP Cameras, DVR and NVR. • Implementation and configuration of Security policies on Cyber Roam/ Sophos Firewall in Head Office and branches. • Implementation and configuration of Symantec Backup Exec for the backup solution. • Installation and configuration of Acronis, Veam and Iperius for backup and recovery of windows, Files and Databases. Show less

Network Administrator

• Jun 2010 - Sep 2011

• Administration, maintenance and management of Network Operation Center (NOC) and Datacenter. • Monitoring all the network components such as Cisco Routers, Cisco Switches, Cisco Firewalls, VPN Boxes, Proxies, Load Balancers and Modems etc. • Monitoring of various businesses links using Network Monitoring Tools like What'sUp Gold and Ping Plotter etc. • Opening/ Updating and Escalating Incident management tickets on different network issues and following it up till the issue get resolved. • First level troubleshooting and resolution of all link failures or any degradation inside NOC. • Installation of new routers, switches, firewalls etc in the Datacenter and facilitate access for advanced configuration. • Co-ordination with customers and service providers for resolving different network related issues. • Building up new links and extending cables to different network devices inside NOC as per the business requirement. • Documentation of various reports using Microsoft Excel and drawing Network connectivity diagrams using Microsoft Visio. Show less

System Engineer

• Apr 2008 - Jan 2010