Experience

IE Pakistan

• Real Estate
• 200 - 300 Employee

• Manager After Sales / Warranty Administrator

  • Dec 2004 - Present

  Follow the Sales Process (Finding New Customers, Building Relationship, Identifying Customer needs, Develop Solutions/Proposals, Negotiate Final Agreement, Monitor Implementation and Expectation) Coordination with GE Waukesha Factory Application Department regarding Technical related issues prepare Technical and Commercial Solution for Customers based on their requirements (Feasibility Reports, Comparisons with Competitors, Evaluation of Operational Cost based on Waukesha’s Life Cycle etc. Preparation for Tender Documents for Oil and Gas Companies featuring Waukesha Products installed in Oil & Gas Sectors To manage and supervise and execute different maintenance schedules, routine services, troubleshooting tasks on Austrian make GE JANBACHER 320,420 and 620 ( Electrical Power 1.10 MW, 1.50 MW and 3.0 MW respectively) models Gensets using stat of art technology. Using natural gas as fuel, controlled by LEANOX fuel management system and Diane - win as controlling software & Cummins Diesel and Gas Genset (Electrical Power 20 KW to 3 MW respectively) Successfully supervised 30 k and 60 k minor and major overhauling as per Manufacturers Standards and recommendations. Responsible for all kind of parts analysis with respect to preventive maintenance, major and minor overhauling as well as minimum inventory and minimum emergency inventory to be maintained by Manufacturers at local stocks. Effectively managing multi-skilled teams of staff including allocating, activating and monitoring their work assignments, ensuring compliance with Health and Safety standards, training and carrying out performance appraisals. Coordination with foreign warranty support managements for warranty approval and correspondence. Fulfill any requirement which relates to warranty To manage and coordinate between Manufacturers and Orient Energy Systems for technical matters of warranty cases as well as for revenue aspects. Show less



Masco Energy Services

• Pakistan
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Service Coordinator

  • 1998 - 2004

  Making Services Contract and renewal when contract expired / completed. Service Prediction and after service reports and parameters analysis. Making Service Schedule and Arrange service team for trouble shooting and routine maintenances. Preparing AFA claims with technical analysis and parts consumption details, supporting and performing online analysis. Complete record keeping of the of the service department including staff and parts warranty matters. Complete correspondence and its record maintenance with local client(s) and USA based Principle. Assisting in Decision making of technical trouble shooting to technical staff as well independently working experience in the same capacity. Sharing the responsibilities and authorities as well of the regional service manager in his periodic/occasional absence targeting to maintain the technical services to the clients. Show less