Experience

Ceylinco Insurance Plc

• Agency Supervisor



International Committee of the Red Cross - ICRC

• Switzerland
• Non-profit Organizations
• 700 & Above Employee

• Tracing Officer

  • Jan 2007 - Mar 2011

  Welcoming Visitors and Family Visit Assistance:  Welcomed and registered visitors to the office. Took note of their request and gave the information, assistance, certificate and etc.  Managed the Family Visit Assistance system, met detainees’ relatives, issued FVA in coordination with Tracing Colombo and ensured follow-up and monitoring.  Co-ordinated with Muthur Tracing Secretary in relation to FVA. Tracing Cases:  Received requests from people for Allegation of Arrest, Under Age Recruitment and Tracing Cases. Filled in the request from and categorised the cases. Collected relevant information and advised enquirers on confidentiality and ICRC’s mode of action (interventions). Informed the Protection Delegate about the case and, if necessary, helped him/her make Oral interventions in local languages.  Replaced Protection Field Officer during is absence when requested. Protection Office and Secretarial Duties:  Responsible for co-ordinating the follow up of Tracing files, centralising and updating information related to them.  Maintained filling system updated at all times.  Centralised information and documents to be sent to Colombo / prepared the Bordereau.  Translated documents for Tamil to English and vice-versa. Compiled weekly statistics for the Protection Department.  Prepared / Sent / Handled Red Cross Messages, Detention Certificates Request letters, etc.  Deal with Prot – 5 Back Ups.  Managed Protection stock and prepared Request Orders. Security information and interpreting:  Kept updated on general security situation and current affairs. Informed Protection Delegate accordingly.  Attended meetings with Protection Delegate to interpret. Show less