Nattika Wattanasuttiwong

Director of Operations at The Madison Concourse Hotel and Governor's Club
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Contact Information
us****@****om
(386) 825-5501
Location
Madison, Wisconsin, United States, US
Languages
  • English Native or bilingual proficiency
  • Thai Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Certified Hotel Administrator
    AHLA
    May, 2005
    - Nov, 2024

Experience

  • The Madison Concourse Hotel and Governor's Club
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director of Operations
      • Jun 2021 - Present

    • Director of Rooms Division
      • Apr 2005 - Present

    • Director of Rooms Division
      • Apr 2005 - Present

      Areas of responsibilities: Front Office operations, Governor's Club Lounge operation, Housekeeping and Laundry, Reservations, and Hotel's renovation and project management.I strive to be a constant motivator of a highly efficient team of engaging people who consistently deliver Extraordinary Service and Impeccable Facilities to our ever-changing guests.• Always learning ways to improve myself, therefore improving my team and the hotel. Efficiency is my passion. I like looking at problems or status quo and come up with ideas to help improve the project's efficiency and sustainability.• Always initiating: candid constructive communication and feedback, new ways to do things better.• Always developing teams, ignite conception of plans and push them into action• Create hotel atmosphere in which guests see AND feel Extraordinary Service and Impeccable Facilities Show less

  • Holiday Inn Select Lafayette IN
    • Assistant General Manager
      • 2001 - 2004

  • The Hastings Hotel
    • Front Office Manager
      • 2000 - 2002

  • Radisson Hotel Cromwell
    • Director of Rooms Division
      • 1999 - 2000

  • Fairmont Copley Plaza Hotel
    • Assistant Front Desk Manager
      • 1998 - 2000

Education

  • University of Massachusetts, Amherst
    Master of Science, Hotel, Motel, and Restaurant Management
    1996 - 1998
  • Silpakorn University
    Bachelor of Arts, English and German Literature
    1992 - 1995

Community

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