Experience

La Flora Resort

• India
• Hospitality
• 1 - 100 Employee

• Ecommerce Manager

  • Feb 2023 - Present



Pimalai Resort & Spa

• Thailand
• Hospitality
• 1 - 100 Employee

• Sales manager - online

  • Jan 2018 - Jun 2020

  - Drive profitable growth of the online market segment and creating consumer demand through proprietary and third-party e-distribution channels. - Develop and maintain appearance of the booking engine, websites and web pages on other sites.- Analyzing and managing digital marketing on facebook ads.- Establish and maintain relationship with key accounts and prospects in the e-commerce markets through sales visits, phone calls and correspondence. - Ensure contents, pictures, promotions on the online distribution channels are up to date. - Monitor competitors' pricing, promotions and ensure that the hotel's current online rates and promotions are competitive, in parity and are properly presented in all channels. - Responsible in developing new online business market. - Review hotel's website traffic analytics to identify trends and opportunities to grow online direct business. Show less

• Sales Executive

  • Sep 2011 - Jan 2018

  - Providing sales and administrative support involving efficient handling of top and confidential agreements.- Updating the status of sales order in the database or computer.- Communicating with regional sales team for status of order and position of sales.- Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses.- Preparing monthly, weekly or daily sales report & analysis.- Preparing proposals, agreements, sales reports, and presentations.- Attending network and promotional events to develop and maintain contact with potential clients and professional bodies.- Handling potential Oversea and Local agents Show less



Belaire hotel

• Bangkok, Bangkok City, Thailand

• Receptionist

  • Dec 2009 - Aug 2011

  - Checking in and checking out guests. - Preparing room assignment. - Operating the telephone console and answering all calls in three rings in professional and efficient manner - Explaining the room facilities and the property facilities. - Handling guest problems and find reasonable and proper good solutions. - Cashiering and follow up on outstanding payment from travel agent. - Helping check the housekeeping for room status. - Advising, assisting and give suggestion to guests. - Extend good service to ensure guests comfort and enjoyable stay. - Reservation and making the booking from telephone,walk in and e-mail. - Leaving messages for our guests. - Making limousines booking for guests. - Hand over to next shift accurately and efficiently. - Checking room rate at the night shift. - Separating type of booking (ex:corperate,travel agent, Embassy etc.) and then calculating the rate for reporting to Front Office manager, Sales, General manager. - Printing report for all departments at the night shift. - Calcurating occupancy room nights. - Setting wake up call for guest requested. - Confirming our guest’s flight. Show less