Experience

Centro - Central New York Regional Transportation Authority
• United States
• Truck Transportation
• 1 - 100 Employee
• Facilities Manager

  • Apr 2019 - Present


Syracuse Cooperative Federal

• Loan Processor/Loan Officer

  • Dec 2008 - Present

  Review, process, close and administer loan proposals. Interview applicants (consumer and commercial) and request specified information for loan applications. Inform applicants of lending policies requirements and terms. Approve loan within specified limits or refer loan to loan committee for approval. Ensure loan agreements are complete and accurate according to policy. Field calls from insurance companies, car dealers and other creditors for additional information for documents. Ensure all liens are filed within required time period and issues lien releases. Show less



Copperative Federal

• United States
• Financial Services
• 1 - 100 Employee

• Loan Officer

  • Dec 2008 - Mar 2022

  Review, process, close and administer loan proposals. Interview applicants (consumer and commercial) and request specified information for loan applications. Inform applicants of lending policies requirements and terms. Approve loan within specified limits or refer loan to loan committee for approval. Ensure loan agreements are complete and accurate according to policy. Field calls from insurance companies, car dealers and other creditors for additional information for documents. Ensure all liens are filed within required time period and issues lien releases. Show less



National Government Services

• Insurance
• 700 & Above Employee

• Customer Care Representative

  • Jul 2008 - Dec 2008

  Respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operate PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly document telephone inquiry outcomes for accurate tracking and analysis. Develop and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Show less



Dish Network

• United States
• Sports Teams and Clubs
• 1 - 100 Employee

• Dispatch Specialist, Calendar Manager Dish Network Service

  • Mar 2007 - Jul 2008

  Build and manage calendars for five offices to ensure the office does not overbook Call customers the day their orders are created to verify that the information given is correct. Call customers the day prior to their appointments to remind them of their scheduled service. Call newly connected customers after their installations to see how their appointment went. Track the results of the calls in a excel spreadsheet. Assist with the tracking of technicians. Communicate with technicians using direct connect walkie-talkies and update progress in grid. Update/create templates in excel to accommodate dispatch personal Show less



Beacon Federal

• United States
• Banking
• 1 - 100 Employee

• Member Relations Specialist

  • Apr 2002 - Mar 2007

  Initially hired as entry-level teller; promoted due to accuracy, speed, and skills. Customer Service Representative duties included accepting credit card and loan applications, opening and closing accounts, cross-selling and consultative sales of financial products, and maintaining up-to-date knowledge of banking services and products. Participated in banking activities involving deposits, withdrawals, and collections. Researched and resolved banking issues in a timely manner. Help develop new products for the bank and market them customers. Enrolled two new charter groups within first year of promotion. Occasional supervised tellers and member service reps. Show less



St Joseph's Hospital

• Hospitals and Health Care
• 1 - 100 Employee

• Nutritional Service Aide/ Diet Clark

  • Feb 1999 - Apr 2002

  Prepared and delivered food trays. Washed dishes and cleaned work area, tables, cabinets, and ovens; and swept service area with broom. Restocked service counters with items, such as ice, napkins, and straws. Took order and relayed order to kitchen and serving counter to be filled. Promoted to Diet Clark in March of 2001. Assist with preparation of patients menus. Prepared and delivered food trays. Washed dishes and cleaned work area, tables, cabinets, and ovens; and swept service area with broom. Restocked service counters with items, such as ice, napkins, and straws. Took order and relayed order to kitchen and serving counter to be filled. Promoted to Diet Clark in March of 2001. Assist with preparation of patients menus.



Lemoyne College

• United States
• Higher Education

• Tutor Counselor

  • May 1997 - Jun 1997

  Created bulletin boards and informational wall displays. Assisted with daily assignments and supervised during field trips. Assigned lessons, corrected papers, and heard oral presentations. Counseled students based on emotional and behavioral needs. Completed progress reports for each child. Organized and participated in recreational activities. Created bulletin boards and informational wall displays. Assisted with daily assignments and supervised during field trips. Assigned lessons, corrected papers, and heard oral presentations. Counseled students based on emotional and behavioral needs. Completed progress reports for each child. Organized and participated in recreational activities.