Nathan Wagner
Director of Corporate Systems and Support Services at Maxor National Pharmacy Services, LLC- Claim this Profile
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Bio
John Wilkes
Nathan is an exemplary Senior IT Leader. The 12 years I worked with/for Nathan greatly enriched my career and overall work/life balance. His positive, energetic approach to the wide variety of IT support and development challenges we faced consistently delivered great results. His organizational awareness and extensive IT experience coupled with his
LinkedIn User
Nathan is an amazing Senior IT leader. Nathan managed the entire IT team for a very complex Pharmacy Benefit Management system. The IT teams included application developement and support (cloud and mainframe), systems support, vendor management, Enterprise Services relationship. Nathan did an outstanding job of providing guidance to the teams in making the system more efficient, implementing several operational efficiency projects to cut cost, and great customer service. Nathan was able to groom several of his associates to grow in the organization and be good leaders and I am certainly one of those that have been groomed to become a leader responsible for application development and support team for the RxNova product. Thank you Nathan for the guidance and I certainly wish you best of luck in the job search and I wish our paths will cross soon.
John Wilkes
Nathan is an exemplary Senior IT Leader. The 12 years I worked with/for Nathan greatly enriched my career and overall work/life balance. His positive, energetic approach to the wide variety of IT support and development challenges we faced consistently delivered great results. His organizational awareness and extensive IT experience coupled with his
LinkedIn User
Nathan is an amazing Senior IT leader. Nathan managed the entire IT team for a very complex Pharmacy Benefit Management system. The IT teams included application developement and support (cloud and mainframe), systems support, vendor management, Enterprise Services relationship. Nathan did an outstanding job of providing guidance to the teams in making the system more efficient, implementing several operational efficiency projects to cut cost, and great customer service. Nathan was able to groom several of his associates to grow in the organization and be good leaders and I am certainly one of those that have been groomed to become a leader responsible for application development and support team for the RxNova product. Thank you Nathan for the guidance and I certainly wish you best of luck in the job search and I wish our paths will cross soon.
John Wilkes
Nathan is an exemplary Senior IT Leader. The 12 years I worked with/for Nathan greatly enriched my career and overall work/life balance. His positive, energetic approach to the wide variety of IT support and development challenges we faced consistently delivered great results. His organizational awareness and extensive IT experience coupled with his
LinkedIn User
Nathan is an amazing Senior IT leader. Nathan managed the entire IT team for a very complex Pharmacy Benefit Management system. The IT teams included application developement and support (cloud and mainframe), systems support, vendor management, Enterprise Services relationship. Nathan did an outstanding job of providing guidance to the teams in making the system more efficient, implementing several operational efficiency projects to cut cost, and great customer service. Nathan was able to groom several of his associates to grow in the organization and be good leaders and I am certainly one of those that have been groomed to become a leader responsible for application development and support team for the RxNova product. Thank you Nathan for the guidance and I certainly wish you best of luck in the job search and I wish our paths will cross soon.
John Wilkes
Nathan is an exemplary Senior IT Leader. The 12 years I worked with/for Nathan greatly enriched my career and overall work/life balance. His positive, energetic approach to the wide variety of IT support and development challenges we faced consistently delivered great results. His organizational awareness and extensive IT experience coupled with his
LinkedIn User
Nathan is an amazing Senior IT leader. Nathan managed the entire IT team for a very complex Pharmacy Benefit Management system. The IT teams included application developement and support (cloud and mainframe), systems support, vendor management, Enterprise Services relationship. Nathan did an outstanding job of providing guidance to the teams in making the system more efficient, implementing several operational efficiency projects to cut cost, and great customer service. Nathan was able to groom several of his associates to grow in the organization and be good leaders and I am certainly one of those that have been groomed to become a leader responsible for application development and support team for the RxNova product. Thank you Nathan for the guidance and I certainly wish you best of luck in the job search and I wish our paths will cross soon.
Experience
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Maxor National Pharmacy Services, LLC
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Director of Corporate Systems and Support Services
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May 2023 - Present
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SS&C Technologies
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United States
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Software Development
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700 & Above Employee
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Senior Director of Software Engineering and 24/7 IT Operations - SS&C Health division
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Oct 2021 - Nov 2022
Senior most leader directing all IT functions for one of the country's top Pharmacy Benefit Management systems. Responsible for development, application support and 24/7 operations. Directed 120+ associates in US and India. Active participant in COO daily huddle and many recurring client conference calls. IT representative for RFPs, Compliance Committee and Quality Council. Met tough budget expectations and led IT reduction in force events. Daily experience with mentoring staff and consulting… Show more Senior most leader directing all IT functions for one of the country's top Pharmacy Benefit Management systems. Responsible for development, application support and 24/7 operations. Directed 120+ associates in US and India. Active participant in COO daily huddle and many recurring client conference calls. IT representative for RFPs, Compliance Committee and Quality Council. Met tough budget expectations and led IT reduction in force events. Daily experience with mentoring staff and consulting through cross-functional peer collaboration.
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Senior Director of Software Engineering - Business Services Leader - SS&C Technology Infrastructure
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Feb 2019 - Sep 2021
Directed a team of 60+ IT operations associates focused on 24/7 application operations for multiple business units. The fully remote team resided across the US, Canada and India. Coordinated business unit priority with Enterprise IT teams. Improved service management to allow business units to self service Enterprise IT escalations. Assisted Incident Management by participating in numerous outage calls and presented root cause documentation to customers.
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Senior Director of Software Engineering - Application Support and Operations - SS&C Health division
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Jan 2017 - Jan 2019
Responsible for all SS&C Health pharmacy support functions. Solutions Delivery, Mainframe Support, Web Support, Reporting, Workflow Automation, Job Scheduling, QA, UAT and Enterprise Services coordination. Directed a team of 140+ Kansas City and India associates. Traveled for RFP, IT and business reviews. Led town hall meetings. Traveled to India two times for associate engagement. Transitioned Java programming from a China firm to the SS&C India team.
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Director of Software Engineering - DST Systems - Health division
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Aug 2007 - Dec 2016
Directed all application support teams (Web, Mainframe), QA and Production Operations. Established continuous improvement culture resulting in numerous innovation and customer satisfaction awards.
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Software Development Senior Software Project Leader - DST Systems - Retirement Solutions division
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Mar 2005 - Jul 2007
Software development, enhancements, and conversions for a large client. Managed at least five active projects at a time. Completed IBM Db2 training (twenty 1 to 3 day courses) and Supervisor training (eight 1 to 3 day courses).
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Data Conversions and Implementations Leader - DST Systems - Stock Transfer division
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Jan 1999 - Feb 2005
Managed production data conversions between complex Security Transfer Systems. Managed team of twenty programmers and business analysts. Implemented innovative improvements including automated balancing reports and an address scrubbing facility. Traveled often to client site.
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Software Development Programming and technical roles - DST Systems - Stock Transfer division
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Jan 1996 - Dec 1998
Object oriented programming, implemented configuration management tools, desktop support for non-technical associates, 6 month on-site customer support. Created and maintained Change and Incident management Access databases.
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Education
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1997 - 1999
Rockhurst University
MBA, Management -
1991 - 1995
North Dakota State University
BS in BA, Management Information Systems
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