Nathan Keibler

Service Manager at neteffect technologies LLC
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Location
US

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Sep, 2020
    - Sep, 2024
  • CompTIA A+
    CompTIA
  • CompTIA Network+
    CompTIA
  • Fortinet Network Security Expert Level 1: Certified Associate
    Fortinet
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet

Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Service Manager
      • Nov 2018 - Present

      • Manage 20+ engineers • Customer relations • Recruiting and hiring • Azure/Microsoft 365 specialist • ConnectWise Manage/Automate/Control, IT Glue, Sentinel One, Duo, Breach Secure Now • Manage 20+ engineers • Customer relations • Recruiting and hiring • Azure/Microsoft 365 specialist • ConnectWise Manage/Automate/Control, IT Glue, Sentinel One, Duo, Breach Secure Now

    • United States
    • Retail
    • 700 & Above Employee
    • Help Desk Supervisor
      • Nov 2017 - Nov 2018

      • Manage 17 support technicians • Increase productivity, efficiency, and quality of service • Coaching, performance evaluations• Hiring and business case justifications

    • Senior Applications Analyst
      • Jun 2014 - Nov 2017

      • Tier 3 support• Windows, SQL, Cisco

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Information Technology Specialist
      • Apr 2014 - Jun 2014

      • VMware and cloud-based virtualization services/O365 • Troubleshoot computers and mobile devices • VMware and cloud-based virtualization services/O365 • Troubleshoot computers and mobile devices

    • Hospitals and Health Care
    • 400 - 500 Employee
    • PC Support Technician
      • 2010 - 2013

      • Diagnose and resolve Windows PC and server hardware, software, and Cisco network issues • MEDITECH (HCIS) – HIPAA compliance • Diagnose and resolve Windows PC and server hardware, software, and Cisco network issues • MEDITECH (HCIS) – HIPAA compliance

    • United States
    • Information Technology & Services
    • Information Technology Staff
      • Jun 2009 - Jul 2010

      • OS installations, hardware, software, and networking troubleshooting assistance • OS installations, hardware, software, and networking troubleshooting assistance

Education

  • InovaTech College of Business and Technology
    CompTia, A+, Network+, Information Technology
    2007 - 2009

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