Experience

Ceremony Coffee Roasters

• United States
• Food & Beverages
• 1 - 100 Employee

• Shift Supervisor

  • Aug 2021 - Present

  Directed and managed restaurant operations. Oversaw successful employee deployment and team building. Maintained records, sales and cash intake, inventory, cleanliness and safety. Performed quality management, merchandising and menu development. Assisted in planning for special events. Directed and managed restaurant operations. Oversaw successful employee deployment and team building. Maintained records, sales and cash intake, inventory, cleanliness and safety. Performed quality management, merchandising and menu development. Assisted in planning for special events.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Retail Trainer

  • Oct 2018 - Jan 2022

  Assess prior knowledge to meet and support needs. Coach on product knowledge, policy and maintenance. Adjust coaching based on recognized transferable skills and learning style to customize on-the-job practice, reinforce new skills and correct behaviors. Prepare learning checks and build collaborative working relationships. Evaluate order etiquette, production and service. Assess prior knowledge to meet and support needs. Coach on product knowledge, policy and maintenance. Adjust coaching based on recognized transferable skills and learning style to customize on-the-job practice, reinforce new skills and correct behaviors. Prepare learning checks and build collaborative working relationships. Evaluate order etiquette, production and service.



Prince George's African American Museum and Cultural Center

• United States
• Museums, Historical Sites, and Zoos

• Visitor Experience Coordinator

  • Jan 2019 - Oct 2019

  Developed operating procedures for visitor experiences, ticketing and data entry. Designed, maintained and managed museum retail shop and finances. Organized and facilitated gallery tours, educational programs, property rentals, and other special events. Ensured accessibility of facilities and services. Guided and collaborated with artists, local vendors, community spaces, and partner organizations, tracking attendance and feedback. Coordinated off-site outreach training, activities, programs and collections. Assisted with recording oral histories, and digitization of items and archives. Show less



Tenth Voice, KKFI 90.1 FM

• Production Assistant Intern

  • Aug 2017 - Aug 2018

  Analyzed topics, guests and current events. Performed administrative assistance for Unbossed & Unbothered. Led concept development, crafted language and collaborated on editing. Supported crew in studio setup for broadcasts, operated camera for live recordings and assisted on-air talent as needed. Analyzed topics, guests and current events. Performed administrative assistance for Unbossed & Unbothered. Led concept development, crafted language and collaborated on editing. Supported crew in studio setup for broadcasts, operated camera for live recordings and assisted on-air talent as needed.



BlaqOut 2020 Vision Study

• Research Collaborator

  • Aug 2017 - Aug 2018

  BlaqOut Community Action Board member, working to turn the tide against the HIV epidemic and improve overall health outcomes for Black men in the Kansas City Metropolitan Area. Provided insights and feedback on study. Conducted comprehensive literature review and environment scan to inform key questions for the ethnographic research. Brought together local partners and national advisors in order to identify areas of strategic opportunity to serve as the foundation of future programming. BlaqOut Community Action Board member, working to turn the tide against the HIV epidemic and improve overall health outcomes for Black men in the Kansas City Metropolitan Area. Provided insights and feedback on study. Conducted comprehensive literature review and environment scan to inform key questions for the ethnographic research. Brought together local partners and national advisors in order to identify areas of strategic opportunity to serve as the foundation of future programming.



Coterie Theatre

• United States
• Performing Arts
• 1 - 100 Employee

• Health Educator

  • Aug 2016 - Jul 2018

  Toured in the Dramatic Health Education Project: STDs/HIV, an award-winning program. Educated young audiences about the effects, treatment, myths, and prevention of sexually transmitted infections and HIV/AIDS. Presented true stories and led extensive question and answer sessions. Provided resources for testing and counseling to student populations, and referred services for survivors of sexual assault. Toured in the Dramatic Health Education Project: STDs/HIV, an award-winning program. Educated young audiences about the effects, treatment, myths, and prevention of sexually transmitted infections and HIV/AIDS. Presented true stories and led extensive question and answer sessions. Provided resources for testing and counseling to student populations, and referred services for survivors of sexual assault.



Black Repertory Theatre of Kansas City

• United States
• Performing Arts

• Production Assistant

  • May 2017 - Jun 2018

  Stage managed and performed in numerous productions, in addition to training members of the stage crew. Each production was an effort to bridge cultural gaps in local community and focused on the education and inclusion of Black youths in Kansas City theatre. Assisted in brand development across social media platforms. Assistant Director for In Their Own Words: a collection of poems, prose, short stories and plays; presented in part of the company’s Repertory in School Empowerment program (RiSE) for Kansas City Fringe Festival 2017. Show less



Flossie Mae Food Truck and Catering

• Assistant Manager

  • Jul 2015 - Jul 2017

  Monitored day-to-day operations and trained the crew to follow recipes accurately and maintain food preparation assignments accurately, neatly, and confidently. Led communication on upcoming events, catering, and promotions. Arranged service for special events including business luncheons, fundraisers, sporting events, festivals, etc. Demonstrated social media engagement and brand positioning across company social media platforms. Incorporated listening strategies to capture visitor engagement and sentiment. Collaborated with the owner to effectively attract and engage digital influencers. Worked to provide a strong presence in local community, and promoted a high level of involvement by the company and personnel. Awarded “Best in Show” in The Mid-Continent Public Library's 2016 Food Truck Face Off. Show less



Hallmark Cards

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2016 - Mar 2017

  Monitored inventories and implemented visually effective practices for product sale. Promoted seasonal products, performed gift wrapping and provided company history to customers and corporate visitors. Delivered an attentive shopping experience and kept customers up-to-date on new merchandise, multimedia, and store-wide promotions. Maintained sales floor, stock room and reception area. Monitored inventories and implemented visually effective practices for product sale. Promoted seasonal products, performed gift wrapping and provided company history to customers and corporate visitors. Delivered an attentive shopping experience and kept customers up-to-date on new merchandise, multimedia, and store-wide promotions. Maintained sales floor, stock room and reception area.



SPIN! Neapolitan Pizza

• United States
• Food & Beverages
• 1 - 100 Employee

• Line Cook, Bartender

  • Oct 2015 - Nov 2016

  Demonstrated full knowledge of bar and menu items, ingredients and preparation methods, in addition to ability to work and meet deadlines with minimal supervision. Communicated with team members to ensure optimum guest service and minimize waste. Produced and served superior quality line items consistent with restaurant standards. Demonstrated full knowledge of bar and menu items, ingredients and preparation methods, in addition to ability to work and meet deadlines with minimal supervision. Communicated with team members to ensure optimum guest service and minimize waste. Produced and served superior quality line items consistent with restaurant standards.