Scrum Master

• Jun 2023 - Present

Agile Project Manager

• Aug 2021 - Oct 2022

● Boosted project team performance by 30% and maintained an 85% efficiency rate amongst team members within 6 (six) months through revamped workflows and training on agile project management best practices such as continuous integration, code/design reviews, transparency, accountability, progress tracking, product visioning, team self-management, team empowerment, and stakeholder communication. ● Led the digitisation process and portal creation for inventory and purchase orders for a SaaS platform portal, improving efficiency by 75% ● Managed a remote team of 6 to develop a no-code platform, resulting in 300 new customers on launch and increasing brand visibility. ● Contributed in-depth to operations, where I facilitated the recruitment and training of over 12 team members. ● Managed multiple projects of varying size and scope ● Worked closely with the development and design teams during all stages of the project life cycle. ● Worked with the Product Owner to define product goals and roadmaps. ● Identified plans and resources required to meet project goals and objectives ● Used Issue Tracking and Project Management Tools such as Jira, Trello & Confluence to create and track user stories, add and maintain Scrum and Kanban boards. ● Trained staff on Agile Project Management framework and best practices. ● Created and generated sprint reports and provided feedback to the team. ● Prioritized items on the Product Backlog. ● Assisted the Product owner with efficient product backlog refinement. ● Managed and monitored project performance, reporting progress to the project team and stakeholders. ● Managed relationships with key stakeholders through constant communication and ensuring their needs were met. ● Made decisions independently and collaboratively on project-related challenges ● Carried out Risk Management at every stage of the project life cycle through collaborative planning and customer involvement. ● Reviewed, prioritized, and tracked the resolution of bugs Show less

Associate Project Manager

• Jan 2021 - Sep 2021

● Defined project scope and roles/responsibilities and allocation of resources to ensure a cross-functional understanding amongst project members leading to solving our client’s needs. ● Validated project milestone documentation and organization-wide project plan while analysing clients' needs, building reports for investment price points, and increasing customer retention by 15%. ● Executed Product-market research closely with key stakeholders, providing insights to develop business improvement plans and identified growth opportunities, leading to 2 new investment opportunities. ● Created, updated, and validated project milestone documentation and organization-wide project plans. ● Facilitated effective communications and collaboration with the project team and stakeholders. ● Assisted the lead project manager with the development and monitoring of business processes that boosted long-term business success by 10%. ● Worked closely with upper management, assisted with business improvement plans and identified growth opportunities. ● Drove team success through shared vision and recognition of quality performance. ● Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines. ● Conducted project reviews and detailed reports for executive staff. ● Maintained clear communication with precise technical writing to document and inform critical processes. ● Accelerated progress by continually reviewing performance and project timelines. Show less

Frontend Web Developer

• Jan 2019 - Jul 2019

● Re-designed and built the company's website, increasing user experience methods. ● Developed a system to migrate sales transactions online, reducing loss by 50%. ● Built a landing page for a campaign that registered 200 users ● Re-designed and built the company's website, increasing user experience methods. ● Developed a system to migrate sales transactions online, reducing loss by 50%. ● Built a landing page for a campaign that registered 200 users