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Experience

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Strategic Accounts and Partnerships
      • Feb 2023 - Present

    • Senior Account Manager
      • Nov 2022 - Feb 2023

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Major Account Manager, MSSP
      • Nov 2021 - Nov 2022
    • United States
    • Computer and Network Security
    • 400 - 500 Employee
    • Partner Strategy Manager
      • Mar 2020 - Nov 2021

      - 170% QR FY2020. - Establish go-to-market strategies with MSSPs and VARs to increase ARR. - Enable MSSPs, VARs, and Distributors through product training and pipeline generation to sell co-managed, on-prem, or fully hosted SIEM as a Service deployments. - Successful track record in leading complex deal negotiations with C-Level executives and legal & finance. - Work closely with Sales Operations to execute the above complex contracts, increasing efficiency to streamline sales cycles. - Strategize with sales leadership to incentivize effective field behavior (External partner spiffs, internal compensation plan adjustments, etc). - Lead joint marketing events to convert prospects into recurring revenue for the company.

    • United States
    • Computer and Network Security
    • 100 - 200 Employee
    • Customer Success Manager
      • Oct 2018 - Mar 2020

    • Customer Success Specialist
      • Jul 2018 - Oct 2018

      - Assist department director with the management of renewals pipeline in Salesforce.com and successfully meet Customer Success KPI's on a monthly basis. - Negotiate and close contracts with key accounts in order to meet and exceed monthly and quarterly sales goals.- Build and maintain business and technical rapport with my segment of customers and partners using the phone, email, and visits on-site or at events where necessary. Cross-sell DNS and Secure Awareness Training products to healthy existing Webroot users. - Help manage weekly and monthly renewals forecasts accurately and submit to management. - Work cross-organization as part of the regional business development and services team.- Understand Webroot products and offerings and act as subject matter expert for our customers around Webroot solutions, deployment, and business models.

    • Contract Renewals Associate
      • May 2018 - Jun 2018

      - Partner with the sales organization to drive order closure- Point of contact to assess licensing & billing issues, to determine where the issue originated and to work with internal teams to fix & articulate to sellers what happened- One-touch resource for sales; responsible for liaising with all organizations involved in the order process (Finance, Legal, Order Management, Information Systems, etc.) on behalf of sales- Discuss quotes and contracts with customers and partners via phone and email where required- Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand contract requirement

    • Consumer Inside Sales Representative
      • Mar 2017 - May 2018

      - Hit 200% of sales quota in Q2 of 2018- Handled high volume of inbound customer service calls regarding placing orders- Resolved basic customer service issues, requests and/or complaints regarding accounts and orders.- Met and exceeded daily/monthly/quarterly sales goals in a competitive sales environment.- Identify cross-selling and up-selling opportunities.- Demonstrate detailed client product knowledge to meet the needs of our customers.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Business Development Intern
      • Nov 2015 - Nov 2016

      - Worked 15 hours per week part-time during my junior & senior year of college at CU Boulder - Pulled details from 10-K filings, using in-depth analysis to equip management with the information needed to decide on whether or not to pursue a prospect based on their financial health - Conducted online research to gain information about prospective client partner companies, target customers, and types of product offerings, - Provided written summaries of researched prospects, including recommendation to management - Utilized online and phone research to identify potential contacts within the company to gain further information.

Education

  • University of Colorado Boulder
    Bachelor of Arts - BA, Economics
    2013 - 2016
  • Cheyenne Mountain High School
    2009 - 2013

Community

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