Computer Systems Analyst

• Oct 2023 - Present

Cyber Security Analyst

• Jul 2023 - Oct 2023

PC Network Support Technician

• Mar 2023 - Jul 2023

Computer Support

• Jul 2022 - Mar 2023

● Maintained and validated physical library of 250+ technical manuals and 5000+ engineering drawings per month, ensuring records were present and updated while logging them in our data management systems.● Resolved issues surrounding computer hardware, software, network, and telecommunications systems while demonstrating expertise in customer service and technical knowledge● Researched and reproduced archives related to engineering, scientific, and business drawings/documents

Electronics Technician III

• Jun 2019 - Nov 2020

● Supervised and instructed 25+ technicians on the shop’s daily maintenance quotas, safety briefings, as well as overseeing item prioritizations and requests per military demands and training needs ● Led a team to assess, isolate, and repair an issue with 1000+ mission critical player tracking units in which technical/repair manuals were no longer available to the company. ● Produced technical documentation outlining our steps for successful repair, potentially saving the contract upwards of $1200 per device remedied or ~$1.2 million ● Reviewed and audited maintenance logs to ensure that corrective measures for work orders and repairs are documented into data management systems Show less

Intern

• Sep 2018 - Mar 2019

● Identified and published informative articles and media pertaining to ongoing issues affecting the Indigenous/Native community with the goal of increasing overall advocacy and awareness. ● Assisted with a 250% increase in social media engagement and organic search traffic, with prominent politicians and celebrities engaging and advocating for causes supported by our organization ● Transcribed 30+ hours of legal depositions to help chronicle and archive records related to the ongoing Dakota Access Pipeline litigation Show less

Mail/ Moving & Warehouse Assistant

• Sep 2017 - Dec 2018

• Collected and input parcel data into UCSC inventory systems • Organized freight and parcels into box trucks to be dispersed throughout UCSC properties• Worked effectively with other students to transport and move equipment weighing 75+ lbs

Maintenance Assistant

• Nov 2016 - Sep 2017

• Performed preventive maintenance and minor repairs throughout student dormitories• Operated under strict maintenance deadlines and worked independently as needed• Improvised when repair and maintenance instructions did not suffice

Host

• Feb 2016 - Jun 2016

• Provided a quality customer experience by establishing a friendly and welcoming environment • Resolved any concerns of the customer in a cordial and timely manner • Monitored restaurant areas to ensure they were adequately stocked and clean • Provided a quality customer experience by establishing a friendly and welcoming environment • Resolved any concerns of the customer in a cordial and timely manner • Monitored restaurant areas to ensure they were adequately stocked and clean

EVS Technician

• May 2015 - Dec 2015

• Ensured a welcoming environment and addressed patients wants and needs accordingly • Upheld sanitary hospital requirements throughout to reduce chances of cross-contamination • Delivered supplies to various hospital areas while logging supply usage and calculating supply shipments • Ensured a welcoming environment and addressed patients wants and needs accordingly • Upheld sanitary hospital requirements throughout to reduce chances of cross-contamination • Delivered supplies to various hospital areas while logging supply usage and calculating supply shipments