Career Specialist

• Mar 2018 - Present

• Proactively build rapport, develop and maintain relationships with assigned cohort of students/graduates and provide customized consultative services geared toward career planning and job search strategies. • Assume full ownership for meeting the employment metrics of graduates for the University through the collection, analysis and reporting of graduate employment outcomes and service-related metrics for assigned student cohort. • Collaborate with and prepare students in their development of skills such as time management, business etiquette, conflict management, communication and other soft skills to assist students in becoming strong candidates for employment. Some conversations will require dealing with sensitive topics such as salary, appearance and professional skills with non-traditional students. • Develop relationships with employers to plan, manage and host industry specific employer presentations and to market student/graduate skills and gather job leads. This includes the research and proactive outreach to potential employers to source individualized job leads to support students, as well as marketing planned events to students and distributing employer job leads. • Partner with PG faculty members and other departments within PG to increase awareness of in-field employment opportunities and educate students on occupational directions within their program of study. • Develop content for and facilitate career-related virtual presentations that match students and employers' needs. • Be open and adaptable to a rapidly changing environment. Adjusting to the needs of each individual student and the needs of the department. Show less

President

• Jan 2020 - Present

Vice President

• Jan 2018 - Jan 2020

Career Specialist

• Aug 2015 - Mar 2018

• Proactively build rapport, develop and maintain relationships with assigned cohort of students/graduates and provide customized consultative services geared toward career planning and job search strategies. • Assume full ownership for meeting the employment metrics of graduates for the University through the collection, analysis and reporting of graduate employment outcomes and service-related metrics for assigned student cohort.• Collaborate with and prepare students in their development of skills such as time management, business etiquette, conflict management, communication and other soft skills to assist students in becoming strong candidates for employment. Some conversations will require dealing with sensitive topics such as salary, appearance and professional skills with non-traditional students.• Develop relationships with employers to plan, manage and host industry specific employer presentations and to market student/graduate skills and gather job leads. This includes the research and proactive outreach to potential employers to source individualized job leads to support students, as well as marketing planned events to students and distributing employer job leads.• Partner with KU faculty members and other departments within KU to increase awareness of in-field employment opportunities and educate students on occupational directions within their program of study.• Develop content for and facilitate career-related virtual presentations that match students and employers' needs.• Be open and adaptable to a rapidly changing environment. Adjusting to the needs of each individual student and the needs of the department. Show less

Admissions Advisor

• Mar 2014 - Aug 2015

• To advise and counsel the students through the Admissions process and facilitate the collection of all required Admissions documents relevant to the first term start. To conduct interviews and evaluate each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments. To convey only accurate, independently verifiable information in the proper context to enable applicants to make well-informed decisions to attend Kaplan University.• To maintain continual contact with the student, providing the highest level of customer service throughout their journey at Kaplan. Provide accurate and timely information regarding academic programs, application and enrollment procedures and requirements as well as any Admissions related information to the student.• To ensure prospective students have realistic expectations regarding their course of study by adhering strictly to established standards for Admissions.• To facilitate interdepartmental communications between Admissions, Financial Aid, Student Services, and Academics for the purpose of enhancing the Admissions Process and creating a positive team oriented atmosphere. Show less

Employment Specialist, Supported Independant Living Coach & Supported Employment Coach

• Oct 2010 - Feb 2014

• Developing effective job coaching and employment plans • Communicating with clients to understand their goals and ambitions • Assisting clients to discover and overcome their personal barriers and set goals • Works with participants and their identified families and natural supports for the purpose of obtaining housing. • Responsible for oversight and procurement of appropriate permanent housing resources for participants based on choice and need. • Supports property management/landlord and partner/tenant to include negotiating of rental agreements; conducts housing inspection Show less

Manager

• Apr 2007 - Feb 2010

• Leads a center business unit, focusing on creating a consistent and positive customer experience. • Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. • Manages center in the absence of the center manager. The center assistant manager is required to perform all functions normally performed by the team member • Leads a center business unit, focusing on creating a consistent and positive customer experience. • Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. • Manages center in the absence of the center manager. The center assistant manager is required to perform all functions normally performed by the team member

Asst. Store Manager

• Aug 2005 - Apr 2007

• Coaching, and motivating your team to drive sales that deliver exceptional customer service • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service • Delivering sales, customer experience, merchandising, visual, and operational expectations • Act as a partner between customers, sales associates and store leadership • Ability to learn and share expertise of products and trends to fit customer’s needs • Maintains an awareness of all product knowledge, and current or upcoming product / trends Show less

Substitute Teacher

• Jan 2000 - Jun 2005

Maintain the established routines and procedures of the school and classroom to which assigned. • Follow the lesson plans provided by the absent teacher. • Interact in a professional manner with students and parents. • Encourage, monitor, and promote student progress. • Maintain student confidentiality. • Assume the responsibility for overseeing pupil behavior in the classroom, during lunch, activity periods, and out-of-class settings Maintain the established routines and procedures of the school and classroom to which assigned. • Follow the lesson plans provided by the absent teacher. • Interact in a professional manner with students and parents. • Encourage, monitor, and promote student progress. • Maintain student confidentiality. • Assume the responsibility for overseeing pupil behavior in the classroom, during lunch, activity periods, and out-of-class settings