Nathaniel Bradley

Direct Support Professional at disAbility Resource Center
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Contact Information
us****@****om
(386) 825-5501
Location
Knoxville, Tennessee, United States, US
Languages
  • German Limited working proficiency

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Credentials

  • AED
    American Heart Association | American Stroke Association
    Jul, 2018
    - Oct, 2024
  • CPR
    American Heart Association | American Stroke Association
    Jul, 2018
    - Oct, 2024
  • First Aid
    American Heart Association | American Stroke Association
    Jul, 2018
    - Oct, 2024

Experience

    • United States
    • Nonprofit Organization Management
    • 1 - 100 Employee
    • Direct Support Professional
      • Jun 2018 - Present

      Following all OSHA and HIPAA regulations for optimal medical safety. Assisted as direct support professional to disabled people, including those with developmental and intellectual disabilities. Accurately logged all time on and off the clock, as well as vehicle mileages. Worked with other members of my clients’ support networks to help them live their lives as independently as possible. Following all OSHA and HIPAA regulations for optimal medical safety. Assisted as direct support professional to disabled people, including those with developmental and intellectual disabilities. Accurately logged all time on and off the clock, as well as vehicle mileages. Worked with other members of my clients’ support networks to help them live their lives as independently as possible.

    • Barbados
    • Higher Education
    • 500 - 600 Employee
    • Standardized Patient
      • May 2018 - Present

      Memorizing and following scripts to play the role of a patient seeking medical care. Providing constructive criticism to third-year medical students on their bedside manner and provider-patient interactions. Following supervisor instructions precisely to follow curriculum guidelines for provided cases. Allowing medical students to perform non-invasive medical exams while partially nude in a room of students and responding appropriately per case profile. Staying quick on my feet and improvising during exams. Being extremely punctual for administration of exams. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Service Representative
      • Aug 2017 - Apr 2018

      Collected on past due public utility accounts for American Water. Customer service for American Water customers, both residential and commercial. Worked in a fast-paced, high stress setting. Talking with customers while typing to notate accounts at 69 WPM. Following all federal and state guidelines for debt collection. Following all federal and state guidelines for working with public utilities. De-escalated suicidal or stressed customers on the phone. Worked with charitable organizations to post pledges on customer's accounts. Never dipped below an 88% on quality assessments with an average of 97%. Did troubleshooting with customers to assess problems with their water service. Used company lingo and codes to communicate efficiently with field service representatives. Show less

Education

  • Walters State Community College
    Associate's degree, General Studies
    2013 - 2015

Community

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