Experience

ACI Learning

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Computer User Support Specialist

  • Feb 2023 - Present

  • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues. • Ensured physical security & common attacks while securing the wired and wireless local network. • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts. • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues. • Ensured physical security & common attacks while securing the wired and wireless local network. • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts.



Falken Industries, LLC

• United States
• Security and Investigations
• 1 - 100 Employee

• Access Control Specialist

  • Mar 2022 - Feb 2023

  • Monitor and control the access of employees and visitors in and out of restricted areas by ensuring people have proper access. • Ensure prohibited and restricted items do not get in or out of the site. • Monitor our restricted areas with over 50 security cameras around the building and ensure they work. • Provide excellent customer service to all employees and visitors. • Exhibit excellent communication in every interaction with staff and visitors. • Inspect with attention to detail and guard equipment valued at over 100 million dollars. Show less



Northside Independent School District

• United States
• Medical Practices
• 100 - 200 Employee

• Technology Service Worker

  • Sep 2021 - Mar 2022

  • Assisted with device troubleshooting and equipment repairs. • Followed protocols associated with parts inventory. • Bagged and tagged technology equipment at schools where needed. • Followed manual instructions for computer and other equipment set up. • Assisted with new Technology shipments and relocation to other campuses. • Assisted with device troubleshooting and equipment repairs. • Followed protocols associated with parts inventory. • Bagged and tagged technology equipment at schools where needed. • Followed manual instructions for computer and other equipment set up. • Assisted with new Technology shipments and relocation to other campuses.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Healthcare Specialist

  • Apr 2013 - Mar 2021

  • Senior Medic for a 30-bed Inpatient orthopedic ward, maintained health records and clinical files. • Assisted with nursing care of patients including medical examinations. • Administer emergency medical treatment to battlefield casualties. • Provided escort services for patients. • Assisted with outpatient and inpatient care and treatment. • Instructed fellow soldiers on Combat Lifesaver/First Responder Training course. • Managed soldiers’ medical readiness, medical supplies, and equipment. • Worked outdoors for long periods of time standing guard and protecting Army property. Show less