Nathan Zahn
Sr. Technical Program Manager, SleepIQ at Sleep Number LABS- Claim this Profile
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Topline Score
Bio
Norm Karns
I worked with Nathan for almost 10 years. Nathan is a very smart and strategic project and account manager. He is fantastic with clients and internal colleagues. Nathan is great at navigating through tough situations, analyzing the big picture, and presenting smart options/recommendations for solutions.He is responsible, he does what needs to be done, and I could always trust him with key accounts. He is good at finding the balance between business realities and best solution for the customer. Nathan's sense of humor and friendly nature make him fun to work with.
LinkedIn User
Nathan is a very bright, hard-working account manager and project manager. He grasps both UX and technical concepts very quickly. He is very detail-oriented, time-conscious and experienced working with different departments - all traits of a good manager. I have worked with Nathan on many projects over several years. He was always willing to go the extra mile, putting in overtime, working nights and weekends, to keep (challenging) clients happy. I would recommend Nathan as someone who has strong client relationship skills as well as excellent operational skills.
Norm Karns
I worked with Nathan for almost 10 years. Nathan is a very smart and strategic project and account manager. He is fantastic with clients and internal colleagues. Nathan is great at navigating through tough situations, analyzing the big picture, and presenting smart options/recommendations for solutions.He is responsible, he does what needs to be done, and I could always trust him with key accounts. He is good at finding the balance between business realities and best solution for the customer. Nathan's sense of humor and friendly nature make him fun to work with.
LinkedIn User
Nathan is a very bright, hard-working account manager and project manager. He grasps both UX and technical concepts very quickly. He is very detail-oriented, time-conscious and experienced working with different departments - all traits of a good manager. I have worked with Nathan on many projects over several years. He was always willing to go the extra mile, putting in overtime, working nights and weekends, to keep (challenging) clients happy. I would recommend Nathan as someone who has strong client relationship skills as well as excellent operational skills.
Norm Karns
I worked with Nathan for almost 10 years. Nathan is a very smart and strategic project and account manager. He is fantastic with clients and internal colleagues. Nathan is great at navigating through tough situations, analyzing the big picture, and presenting smart options/recommendations for solutions.He is responsible, he does what needs to be done, and I could always trust him with key accounts. He is good at finding the balance between business realities and best solution for the customer. Nathan's sense of humor and friendly nature make him fun to work with.
LinkedIn User
Nathan is a very bright, hard-working account manager and project manager. He grasps both UX and technical concepts very quickly. He is very detail-oriented, time-conscious and experienced working with different departments - all traits of a good manager. I have worked with Nathan on many projects over several years. He was always willing to go the extra mile, putting in overtime, working nights and weekends, to keep (challenging) clients happy. I would recommend Nathan as someone who has strong client relationship skills as well as excellent operational skills.
Norm Karns
I worked with Nathan for almost 10 years. Nathan is a very smart and strategic project and account manager. He is fantastic with clients and internal colleagues. Nathan is great at navigating through tough situations, analyzing the big picture, and presenting smart options/recommendations for solutions.He is responsible, he does what needs to be done, and I could always trust him with key accounts. He is good at finding the balance between business realities and best solution for the customer. Nathan's sense of humor and friendly nature make him fun to work with.
LinkedIn User
Nathan is a very bright, hard-working account manager and project manager. He grasps both UX and technical concepts very quickly. He is very detail-oriented, time-conscious and experienced working with different departments - all traits of a good manager. I have worked with Nathan on many projects over several years. He was always willing to go the extra mile, putting in overtime, working nights and weekends, to keep (challenging) clients happy. I would recommend Nathan as someone who has strong client relationship skills as well as excellent operational skills.
Experience
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Sleep Number LABS
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Sr. Technical Program Manager, SleepIQ
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Jan 2023 - Present
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BlackBerry
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Canada
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Software Development
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700 & Above Employee
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Director of Digital Marketing
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May 2021 - Feb 2023
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Senior Operations Manager
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Apr 2019 - May 2021
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Cylance Inc.
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Canada
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Computer and Network Security
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1 - 100 Employee
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Program Manager, Digital
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Oct 2017 - Apr 2019
Leveraging my knowledge and skills in program management, I focused on the organization’s global websites to develop strategic roadmaps to support both user and business needs. I optimize business processes through customer-focused digital solutions; supervise and head the implementation and controls of world-class customer experience with a key focus on UX, brand, and overall creative management. Successfully, I improved full life-cycle for new web/blog pages from 2-9 weeks by implementing a modular-based design system within Adobe Experience Platform—showing the ability to facilitate a large-scale change management that improved both creative and development operations to improve project timelines and performance. Show less
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Rhythm Agency
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United States
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Advertising Services
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Senior Project Manager
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May 2017 - Sep 2017
In my capacity as the Senior Project Manager, I was in charge of tracking project performance to evaluate the successful completion of the company’s short- and long- goals. Regularly, I strived to identify project needs and scopes in order to schedule and allocate resources based on when our projects were approved. I worked with a diverse set of people across the organization in this senior position, and I delegated project tasks based on junior staff members' unique and individual strengths, skill sets and experience levels, so I could ensure the proper delivery of materials on a strict timeline and at the same time push our junior staff to their best. Show less
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Perficient
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Agency Account Director
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Oct 2015 - May 2017
Being the Agency Account Director of Perficient, Inc., I was able to summon the discipline I presently possess in order to come up with strategic digital solutions for clients. In addition, I showed a promising leadership ability when I supervised 35+ members in graphic design, user experience, analytics, front-end development, back-end integration, mobile development, user research, and cross-channel digital strategy in remote locations in the US from project kick-off to delivery.
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Project Manager > Senior Project Manager
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Dec 2010 - Oct 2015
During my first years in Perficient XD, I was the project manager who successfully managed all projects from start to finish of one of the agencies’ major retained clients (AAA), which included over 24 high-quality campaigns and involving 314 individual projects in 2013 alone, with an annual budget of $1.5M+. In my last year as the Senior Project Manager, I was in charge of handling digital projects and engagements with project value ranging from $100k to multimillion-dollar. I managed overall project scope including scheduling, budgeting, brand consistency, and resource management of projects. Show less
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speakTECH
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Account Manager
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Mar 2009 - Dec 2010
Account Manager for ongoing digital marketing campaings. Improved revenue and match-back reporting for AAA Email Program by improving process efficiency, updating content strategy, and segmenting an email marketing program in collaboration with AAA and a third-party media-buying agency. Performed quarterly and year-end process reviews, researched industry trends, and created POVs and strategy decks that improved client strategy and segmentation. Oversaw all click-tracking data reporting generated by the new ESP for the client's research team by managing third party data providers, analyzing data, and calculating revenue, sales, and lead generation totals. Scheduled, budgeted, managed assets, and delegated AAA web, banner, and email projects. Trained eleven new team members on development, design, and accounting duties. Show less
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NetScope, Inc.
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United States
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Biotechnology Research
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Email Marketing Manager
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Nov 2004 - Feb 2008
Email Marketing manager for NetScope. Created newsletters, announcements, single message and promotional email campaigns for sixteen real estate, non-profit, ceramic technology, and legal clients. Implemented the first company email service provider application, which improved email related business in the 2007 fiscal year by 40%. Performed SEO tasks, such as generating analysis reports for each campaign, authorizing email deployments, and recommending process improvements to clients. Managed and processed all email distribution lists and performed list hygiene duties. Show less
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Education
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Concordia University-St. Paul
Bachelor’s Degree, Organizational Management
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