Experience

PRS Telecom

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Sales & Admin Consultant

  • Oct 2015 - Present

  I am currently carrying out general office administration tasks, alongside my customer service role.

• Customer Service

  • Oct 2015 - Present

  I am currently part of the customer service team at PRS. I deal with customer enquires on a day to day basis. This could be anything from a billing query to connecting a new contract. I am also currently working toward my customer service level 2 qualification.



Snowdonia Windows

• Administrative Assistant

  • Oct 2014 - Apr 2015

  I helped with customer queries, dealt with the incoming and outgoing mail, made sure that all work carried by the workers were kept on an Excel spread sheet. I also sometimes welcomed new visitors into the building. I also did paperwork for audit accreditation these included bar graphs for work that was carried out in the factory. I also went out to houses around Flintshire with the manager to measure any broken windows or doors. I helped with customer queries, dealt with the incoming and outgoing mail, made sure that all work carried by the workers were kept on an Excel spread sheet. I also sometimes welcomed new visitors into the building. I also did paperwork for audit accreditation these included bar graphs for work that was carried out in the factory. I also went out to houses around Flintshire with the manager to measure any broken windows or doors.



Mold Jobcentre

• Customer Service Advisor

  • Oct 2013 - Nov 2013

  I helped people search for work on the direct.gov website spoke to people on the phone or face to face who were looking for work in case a job might be of some interest. I made new work booklets for people and made sure that as soon as people come through the door they were greeted and I asked them if I could be of any help . I also helped with CV's and profile pages on the direct.gov site. I helped people search for work on the direct.gov website spoke to people on the phone or face to face who were looking for work in case a job might be of some interest. I made new work booklets for people and made sure that as soon as people come through the door they were greeted and I asked them if I could be of any help . I also helped with CV's and profile pages on the direct.gov site.