Experience

Symbion Pty Ltd

• Wholesale
• 200 - 300 Employee

• Key Account Manager

  • Feb 2022 - Present



Endeavour Consumer Health

• New Zealand
• Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Feb 2021 - Feb 2022

  As a Business Development Manager my role is primarily responsible for account management, business development and all aspects of retail sales. It entails building positive sales relationships, securing sales and promoting new products with a commitment to product training and knowledge. Achievement of these responsibilities is through effective implementation of promotional campaigns, the engagement of effectual selling techniques, and ongoing development of strong business relationships. As a Business Development Manager my role is primarily responsible for account management, business development and all aspects of retail sales. It entails building positive sales relationships, securing sales and promoting new products with a commitment to product training and knowledge. Achievement of these responsibilities is through effective implementation of promotional campaigns, the engagement of effectual selling techniques, and ongoing development of strong business relationships.



Rx Management

• Australia
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Store Operations Lead

  • Oct 2020 - Feb 2021

  The purpose of a Store Operations Leader is to achieve Rx Management's vision, which is to be the best retailer in the community pharmacy, health and beauty space in Australia. How we do this is by supporting the store teams to achieve their financial targets, and deliver an exceptional customer experience, through analysis and on the job coaching to build capabilities and achieve store standards. The purpose of a Store Operations Leader is to achieve Rx Management's vision, which is to be the best retailer in the community pharmacy, health and beauty space in Australia. How we do this is by supporting the store teams to achieve their financial targets, and deliver an exceptional customer experience, through analysis and on the job coaching to build capabilities and achieve store standards.



Sigma Healthcare

• Australia
• Wholesale
• 400 - 500 Employee

• Performance Consultant

  • Apr 2020 - Aug 2020

  Deliver State / Regional based learning and development programs across the various spoke business units to support capability improvement in pharmacy with clear pharmacy performance outcomes and measures of learning effectiveness. Deliver State / Regional based learning and development programs across the various spoke business units to support capability improvement in pharmacy with clear pharmacy performance outcomes and measures of learning effectiveness.



Amcal +

• Australia
• Retail
• 1 - 100 Employee

• Dispensary Technician/Manager

  • May 2011 - Mar 2020

  My role as a Dispensary Technician and Manager has given me strong customer service focus and has allowed me to develop outstanding communication skills. My responsibilities were varied including, but not limited to, assisting the vast range of customer needs that present each day, supporting the Pharmacist to dispense S4/S8 medications, as well as inventory, book keeping and merchandising. Overall, the job allowed me to appreciate the role of pharmacy in helping those in need, as well as the specific protocols pharmacies must observe on behalf of the customer. Essentially, I have been trained in listening and responding to customer needs in a highly technical and specialised environment.