Experience

Zirrus One

• United States
• Telecommunications
• 1 - 100 Employee

• Chief Technologist

  • Sep 2016 - Present



Suddenlink Communications

• United States
• Telecommunications
• 700 & Above Employee

• Director of Internet Engineering

  • Jun 2015 - Sep 2016

  As Director of DOCSIS Engineering I am responsible leading a team in the development and design of our commercial/residential Internet products and services. My team is currently involved with delivering Gigabit Internet service over our HFC infrastructure to customers to keep up with the growing demand of our customers. Developing strategy and solutions for next generation communications networking is at the core of what continues to motivate and drive my actions an feel fortunate to be at an organization that shares my values. We at Suddenlink are pushing the envelope on new technology and will continue to challenge the industry horizon by working for the needs of our customers. Show less



ENVi Enterprise

• Principal

  • 2011 - 2016



Multiband Corporation

• Consumer Services
• 300 - 400 Employee

• Vice President of Operations

  • Sep 2013 - Apr 2015

  As Vice Presidents of Operations I have been responsible for a variety of job duties, all with a goal of positively impacting an organization’s performance. Promoted in May of 2014 my role has expanded beyond the field metric performance of 2500 field technicians to include the Business Intelligence team which provides operational metrics to all employees. Other daily duties include field oversight and guidance for our 26 General Managers across in the country in markets such as New York, Boston, Detroit and Houston. My organization provides strategic direction and support while meeting the demands of our clients including Directv, Viasat and AT&T. Other duties include technology planning for our mobile work force utilizing cutting edge platforms to help drive key performance initiatives. Highlight: In 2014 Multiband has been awarded the #1 Home Service Provider for Directv. The organization improved from the worst performing organization to the top performer within 1 year. Show less



Dascom Systems Group

• Telecommunications
• 1 - 100 Employee

• Director of Engineering

  • Jan 2010 - Sep 2013

  While at Dascom I was tasked with a number of activities which spanned all aspects of the customer sale, integration and support. I was responsible for the direct management of all engineering team members which included Sales Engineers, certified design engineers, Field Engineers, Project Managers and the NOC. Our solutions included IPTV design and integration, internet services, equipment design and configuration for Cable, Telephone, Municipality and Fiber customers. Highlight: Design and Program Manager for Google Fiber throughout the IPTV testing, integration and support for Kansas City, Salt Lake City and Austin Texas FTTH network. Show less



The Broadband Group

• Telecommunications
• 1 - 100 Employee

• Director of Engineering

  • Aug 2007 - Jan 2010



American Broadband

• Senior Systems Engineer

  • Feb 2007 - Sep 2007

  During my time at ABI I was the Senior Systems Engineer responsible for all pre-sales engineering. I supported the VP of Sales for all new client opportunities in delivering solutions across multiple carrier fiber optic networks. While working with alternative access solution providers I created the technical requirements and managed the delivery of services to new customers. During my time at ABI I was the Senior Systems Engineer responsible for all pre-sales engineering. I supported the VP of Sales for all new client opportunities in delivering solutions across multiple carrier fiber optic networks. While working with alternative access solution providers I created the technical requirements and managed the delivery of services to new customers.



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Technical Operations & Service Delivery Manager

  • Apr 2002 - Feb 2007

  At Charter Communications I started as a Charter Business Sales Engineer and was promoted to Technical Operations & Service Delivery Manager. I managed the Sales Engineering team that was responsible for the pre-sales engineering of roughly 20 Account Executives. I was also responsible to ensure that the monthly budget revenue goals were met. I managed the installation teams responsible for fiber optic, security, small business internet, hosting & internet services. At Charter Communications I started as a Charter Business Sales Engineer and was promoted to Technical Operations & Service Delivery Manager. I managed the Sales Engineering team that was responsible for the pre-sales engineering of roughly 20 Account Executives. I was also responsible to ensure that the monthly budget revenue goals were met. I managed the installation teams responsible for fiber optic, security, small business internet, hosting & internet services.



CenturyLink Business for Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Team Lead TAC

  • Feb 1999 - Apr 2002

  During my time at SAVVIS I was the TAC team lead that supported all technical escalations from the NOC for client support tickets. I was the single escalation point from the Tier 3 support team to engage the internal engineering staff and outside vendor resources. I arranged training for the team and advised client on the feasibility of network solutions. TAC was responsible for all network electronics including core routers, switches, firewalls and unix servers. During my time at SAVVIS I was the TAC team lead that supported all technical escalations from the NOC for client support tickets. I was the single escalation point from the Tier 3 support team to engage the internal engineering staff and outside vendor resources. I arranged training for the team and advised client on the feasibility of network solutions. TAC was responsible for all network electronics including core routers, switches, firewalls and unix servers.



SAVVIS Communications

• TAC Engineer

  • 2000 - 2002