Accounts Payable

• Mar 2022 - Present

Business and Income Administrator

• Dec 2021 - Mar 2022

• Led revenue creation and collection function for the QA Higher Education - supporting one manager • Resolved account discrepancies, verified transactions, and updated records on a large database with 500+ customers • Developed a strong proficiency in Microsoft Dynamics from daily posting, invoicing, and statement retrievals • Led revenue creation and collection function for the QA Higher Education - supporting one manager • Resolved account discrepancies, verified transactions, and updated records on a large database with 500+ customers • Developed a strong proficiency in Microsoft Dynamics from daily posting, invoicing, and statement retrievals

Collections Administrator

• Jun 2021 - Nov 2021

• Independently responsible for a portfolio of ISOs with 400 clients • Consistently met monthly targets, preventing portfolio from exceeding 5% in arrears • Chased arrears and negotiated settlements via telephone, email and letter daily • Raised settlement quotes with accurate breakdowns of arrears, discounts, VAT and future rentals • Continuously documented and updated all accounts on Citrix to reflect up-to-date activity, displaying the correct credit/debit balance • Independently responsible for a portfolio of ISOs with 400 clients • Consistently met monthly targets, preventing portfolio from exceeding 5% in arrears • Chased arrears and negotiated settlements via telephone, email and letter daily • Raised settlement quotes with accurate breakdowns of arrears, discounts, VAT and future rentals • Continuously documented and updated all accounts on Citrix to reflect up-to-date activity, displaying the correct credit/debit balance

Floor Manager

• Jan 2008 - Nov 2021

8 years of managerial experience, supervising the entire operation of a takeaway while juggling higher education commitments • Handled cash on a daily basis; journaling and reviewing profit from sales against cost of goods and services weekly • Controlled expenses due to a period of decreased sales from the start of Covid-19; created a potential risk margin as a benchmark to avoid; used a limited allocated budget for online and outdoor promotion which increased sales by 40% after 2 months • Systemically organised an efficient workflow with 2 delivery drivers, 3 chefs and 2 phones to ensure optimal collection and delivery of orders • Worked efficiently under pressure, managing up to 30 orders in one hour during busy weekends • Developed customer loyalty, resulting in valuable repeat business

Treasurer of Brunel Table Tennis Society

• Sep 2018 - May 2019

• Effectively utilised profit from memberships and events to pay for vital coaching and sports equipment; paying off the last committee’s debt as well as enabling the next committee to inherit leftover money • Successfully negotiated and acquired extra funding from the Student Union to support increased larger-scale events • Built positive relationships with potential society members to secure continual attendance; keeping in contact with other universities to secure collaboration events • Effectively utilised profit from memberships and events to pay for vital coaching and sports equipment; paying off the last committee’s debt as well as enabling the next committee to inherit leftover money • Successfully negotiated and acquired extra funding from the Student Union to support increased larger-scale events • Built positive relationships with potential society members to secure continual attendance; keeping in contact with other universities to secure collaboration events