Nathan Patenaude

Customer Service Representative at Custom Dynamics®
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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Credentials

  • IT Help Desk for Beginners
    LinkedIn
    Jun, 2021
    - Oct, 2024
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    May, 2021
    - Oct, 2024
  • Learning Cloud Computing: Core Concepts
    LinkedIn
    May, 2021
    - Oct, 2024
  • Transitioning to a Career in Cybersecurity
    LinkedIn
    May, 2021
    - Oct, 2024

Experience

  • Custom Dynamics®
    • United States
    • Motor Vehicle Parts Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Mar 2021 - Present

      Deliver excellent customer experiences and support for customers and dealers in the motorcycle industryUse skills as a quick learner to retain large amounts of product knowledge Deliver excellent customer experiences and support for customers and dealers in the motorcycle industryUse skills as a quick learner to retain large amounts of product knowledge

  • Mineralogy
    • United Kingdom
    • Inventory Manager
      • Jun 2020 - Mar 2021

      Promoted to a managerial position after only 3 months after showing drive to advanceExecuted routine inventory counts and audits to monitor stock levels and provide ordering insightsAddressed internal supply issues directly and created solutions to prevent shortages or delaysInstruct employees on how to stock and maintain new inventoryPerformed HR functions including making the schedule and running payroll Promoted to a managerial position after only 3 months after showing drive to advanceExecuted routine inventory counts and audits to monitor stock levels and provide ordering insightsAddressed internal supply issues directly and created solutions to prevent shortages or delaysInstruct employees on how to stock and maintain new inventoryPerformed HR functions including making the schedule and running payroll

  • Charlotte Hungerford Hospital
    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Medication History Technician
      • Jun 2015 - Sep 2020

      Interviewed emergency room patients that were being admitted to the hospital to obtain an accurate medication history prior to admission Used a variety of resources such as Surescripts, calling pharmacies, family members, etc. to corroborate the information from the patient to ensure accuracy of the medication list

    • Central Pharmacy Technician
      • Jun 2015 - Feb 2020

      Completed daily operations of the central pharmacy, such as filling Pyxis machines, non-sterile compounding, and monthly inspections of pharmacy stock throughout the hospital

  • Panera Bread
    • United States
    • Restaurants
    • 700 & Above Employee
    • Associate
      • Dec 2011 - Aug 2014

      Improved skills in team work, leadership, and experienced working with a wide age-range of employees Cross trained across multiple job functions to allow flexibility in scheduling Improved skills in team work, leadership, and experienced working with a wide age-range of employees Cross trained across multiple job functions to allow flexibility in scheduling

Education

  • University of Connecticut
    Doctor of Pharmacy - PharmD, Pharmacy
    2013 - 2020

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