Experience

GUIDEcx

• United States
• Software Development
• 1 - 100 Employee

• Account Executive

  • Jan 2021 - Present

  GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work.· Invite everyone to the project—internal resources, customer teams, and third-party vendors.· Guide each step and stay on track with automated tasks, reminders, and updates.· Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more —through the portal, email, or mobile app.GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers.



Solera | DealerSocket

• United States
• Software Development
• 300 - 400 Employee

• Enterprise Sales Director

  • Jan 2020 - Jan 2021

  Manage all sales efforts in a given area. Consistently cross-sell core products, as well as upsell add-on products. Drive new business by presenting a value-based approach to prospects, while partnering with other key-players to close valuable opportunities.

• Territory Sales Manager

  • Mar 2019 - Jan 2020

  Manage the profitability and growth of 4 core products and dozens of add on’s for the automotive industry in the north east. Within the first quarter of being in the role, performed in the top 5%, exceeding quota.

• Customer Success Manager II

  • Jan 2017 - Apr 2019

  -Managed 60+ franchise accounts totaling $185,000 MRR-Focus on retention. Performing in the top 20%. -Act as primary point of contact for principles, general managers and C-level administration. -Aggressively monitored health of each account ensuring satisfaction and long term retention. -Onboard Customers to ensure a good experience to start a strong relationship. -Provide regular business reviews with managers, assisting them in the use of DealerSocket’s suite of products. -Suggest add-on products when determined to be beneficial for the customer. -Maintained regular and consistent contact providing enhancements and insight to increase perceived value.



IBC Advanced Technologies, Inc.

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Production Chemist

  • Aug 2015 - Dec 2016

  -Strong ability to learn complex ideas and processes-Proven attention to detail in advanced scientific situations.-Project Management ability to Streamline many chemical processes to achieve higher efficiency and productivity -Strong ability to learn complex ideas and processes-Proven attention to detail in advanced scientific situations.-Project Management ability to Streamline many chemical processes to achieve higher efficiency and productivity



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Specialist

  • Jan 2013 - Jan 2016

  •Found Apple solutions for business and personal use. •As part of the first crew at the Farmington Apple store I helped establish the workflowsfor the demographic we were selling too.• Managed the workshop training team to internal and external customers having a NetPromoter Score in the high 90’s• Developed one-on-one and one-to-many training techniques using apples uniquecustomer experience methodologies. •Found Apple solutions for business and personal use. •As part of the first crew at the Farmington Apple store I helped establish the workflowsfor the demographic we were selling too.• Managed the workshop training team to internal and external customers having a NetPromoter Score in the high 90’s• Developed one-on-one and one-to-many training techniques using apples uniquecustomer experience methodologies.



Vivint

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Assistant Manager

  • Jan 2012 - Jan 2015

  Created sales training programs from new hire to experienced salesmen increasing performance 30% in the first 6 monthsExceeded sales quotas generating on one contract per day performing in the top 20%Generated $250,000 per summer consistently Created sales training programs from new hire to experienced salesmen increasing performance 30% in the first 6 monthsExceeded sales quotas generating on one contract per day performing in the top 20%Generated $250,000 per summer consistently



Platinum Protection

• United States
• Security and Investigations
• 1 - 100 Employee

• Assistant Manager

  • Jul 2009 - Jan 2012

  Learned the basics of engineering a sales. Building trust in a very short amount of time. Always maintaining a strong sense of integrity. Learned the basics of engineering a sales. Building trust in a very short amount of time. Always maintaining a strong sense of integrity.