Nathan P.
Networking Instructor at Asheville-Buncombe Technical Community College- Claim this Profile
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Topline Score
Bio
Credentials
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Aerohive Certified WLAN Administrator
Aerohive NetworksAug, 2011- Oct, 2024 -
CCNA Routing & Switching
CiscoApr, 2011- Oct, 2024 -
CCNA Security
CiscoJul, 2011- Oct, 2024 -
CCNP Routing & Switching
CiscoJan, 2015- Oct, 2024 -
A+
CompTIAAug, 2005- Oct, 2024 -
Network+
CompTIANov, 2005- Oct, 2024 -
Security+
CompTIAJun, 2009- Oct, 2024 -
VMware Certified Professional 5
VMwareAug, 2013- Oct, 2024
Experience
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Asheville-Buncombe Technical Community College
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Higher Education
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300 - 400 Employee
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Networking Instructor
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Jul 2016 - Present
Prepares and teaches Information Technology classes at various levels including computer networking, server administration, virtualization, router and switch configuration, network security, Microsoft Windows, Linux, and Apple OS X mixed environments, cloud computing, and computer hardware courses designed for transfer and support of technical career programs. Cisco Networking Academy instructor.
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Adjunct Instructor
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Jan 2015 - Jul 2016
Cisco Networking Academy instructor.
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Buncombe County Schools
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United States
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Education Management
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700 & Above Employee
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WAN/LAN Engineer
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Sep 2009 - Jul 2016
Managed a Cisco network that spanned 42 physical locations and provided connectivity for approximately 26,000 users and 17,000 devices. Cisco devices included Nexus 5548P, Catalyst 3850, 2960X, 2960S, and 2950 switches and 2600 series routers. Managed approximately 2,400 Aerohive AP230, AP121, and AP120 access points spread across 42 physical locations. Administerd a VMware vCenter environment containing over 50 servers providing various services for the organization (directory, timeclock, room scheduling, HVAC control management, etc.). Advised leadership on how various technologies will fit into our ecosystem.
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Technology Technician II
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Jul 2007 - Aug 2009
Managed an enterprise Sophos Antivirus solution deployed to over 8000 computers. Supported Windows 2000 and XP PCs, including deployment and initial configuration. Obtained Dell and IBM certified warranty service technician qualifications. Created and modified custom images for computer systems using Symantec Ghost. Acted as a backup to the LAN Engineer administering the switched network. Trained school-based technicians in various troubleshooting techniques.
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Technology Technician I
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Feb 2005 - Jun 2007
Supported Windows 2000 and XP PCs, including deployment and initial configuration.
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Product Specialist - Dial-up
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Aug 2002 - Aug 2004
Provided frontline and tier 2 agents with advanced support for dial-up networking and web browsing issues. Trained frontline and tier 2 agents troubleshooting procedures to quickly diagnose customers' problems. Handled calls that were escalated due to irate customers or highly technical problems. Implemented a troubleshooting and escalation procedure to maintain service level during the Blaster worm outbreak. Created end-of-day reports that highlighted call volume, service level, and handle times.
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Education
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2015 - 2018
East Carolina University
Master of Science (M.S.), Network Technology -
2012 - 2014
East Carolina University
Bachelor of Science (B.S.), Industrial Technology -
2006 - 2009
Asheville-Buncombe Technical Community College
Associate in Applied Science (AAS), Networking Technology
Community
