TEC Project Manager

• Oct 2021 - Present

Engage stakeholders to review and develop a generic business process model for beneficiary data management across all Programme activities.Review roles and responsibilities for beneficiary data management systems, identify gaps and develop SOPs.Support operational use of digital assistance solutions for registration, deduplication, transfer management and reporting.Standardize beneficiary data collection toolkits.Develop a roadmap for implementing beneficiary data management systems that supports revised business process model.Support digitalization of assistance coordination checks and data sharing between financial service providers (FSPs).Review and coordinate streamlining of data collection requirements to enhance reporting capabilities.

Surge Project Manager, Digital Assistance Services

• Sep 2020 - Aug 2021

Provided technical support on a roving basis to country offices on the implementation of WFP’s Beneficiary Information and Cash Transfer Management platform, including implementation planning, identity management, registration, targeting, transfer planning, transfer disbursement and reconciliation via field missions or remotely.Project managed operationalization of data sharing agreement between WFP and UNHCR for 800,000+ refugee identities for Rohingya emergency operation in Cox’s Bazar, Bangladesh. This included coordinating technical teams to develop, test, pilot and deploy data sharing APIs for exchanging biometric templates, print, personalize and distribute 180,000+ smartcards.

Team Lead Platform Configuration

• Jun 2017 - Sep 2020

Played an instrumental role in designing and piloting digital assistance solutions for government social security programs in Yemen, Namibia and Iraq.Conceptualized and implemented release strategy for POS applications across 10,000+ devices.Provided support for cash transfer systems that have distributed 25 million electronic vouchers through 46 million redemption transactions across 35 country offices.Built capacity for country offices through trainings and onsite implementation support missions in 7 field offices (South Sudan, Iraq, Ethiopia, Zimbabwe, Yemen, Somalia, Lebanon).Piloted interagency implementation of SCOPE through partner organizations (UNICEF, World Vision).Provided support of Somalia's emergency drought response, scaled up biometric registration from 1 million to 2 million beneficiaries in Somalia (February - July 2017).

Service Desk Analyst

• Jun 2015 - Jun 2017

ICT Officer

• Sep 2011 - May 2015

Apply a wide breadth of technical skills, Internet knowledge, and experience across the spectrum of online development in the service of building and improving online assets for Kenya Red Cross and it affiliates. Includes: Site architecture and infrastructureBackend development using open source toolset (JOOMLA,PHP, MySQL, Apache, Linux and others (i.e LAMP), Front end development with CSS and HTML/XHTML, XMLOrganic search engine optimization and strategy, Web systems administration, technical writing, marketing communications and online business consulting. Implementing SMS solutions for fund raising projectsIncreasing traffic to online assets(websites,twitter, facebook, youtube) via Google Ads, Facebook AdsOther ICT administration tasks: Network troubleshooting & maintainanceConducting BackupsHardware & Software supportGoogle Apps administration

ICT ASSISTANT

• Feb 2009 - Sep 2011

• Hardware and Software support ( XP,Vista,Win Server 2003/2008)• Maintaining and Monitoring Network availability (Ethernet/Wireless)• Performing System Back ups• Conducting user training on implemented systems.• Configuration and set up of new workstations.• Installation of software on new workstations (WinXP, Vista)• Conducting service, upgrades and updates.• Maintaining local users within the domain and E-mail Server (Active Directory, Mdaemon).• Providing maintenance and support on implemented database driven application systems( Sun systems, Micros, Fidelio, Opera, Materials Control)• Supporting implemented Telephone Management system, PABX and fax.

Technical Officer

• Mar 2005 - Sep 2007

I.T administration through hardware and software support. ATM support, maintenance and reconciliation.Perform start of day and end of day banking application procedures.Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. User maintenance and training. Posting and clearing of cheques.Balancing and reconciling of ledgers and cash accounts.Supervision and maintenance of cash and cheques transactions and back office operations.Review, analysis and preparation of balance sheets and loss and profitability reports. Continuous audit of implementation of bank policies and procedures.Preparation and authorization of bankers’ drafts.Petty cash management and authorization.Prepare and account on discrepancies of daily and monthly position reports.