Licensed Insurance Agent

• Jun 2020 - Present

Meet all requirements to obtain and maintain licensed agent status. Absorb, retain, and explain a working knowledge of product plans, and general medicare information. Assist callers quickly and professionally by fielding inbound calls to sell health insurance plans with bloom sales techniques.. Place outbound calls for member outreach. Provide accurate information to prospects using company compliance standards. Communicate effectively with prospects, plan members, and management personnel. Meet all requirements to obtain and maintain licensed agent status. Absorb, retain, and explain a working knowledge of product plans, and general medicare information. Assist callers quickly and professionally by fielding inbound calls to sell health insurance plans with bloom sales techniques.. Place outbound calls for member outreach. Provide accurate information to prospects using company compliance standards. Communicate effectively with prospects, plan members, and management personnel.

Flight Attendant

• Apr 2019 - Jun 2020

Attends preflight briefings concerning upcoming weather, altitude, routes, emergency procedures, crew coordination. Performs routine inspections of all emergency equipment and ensures aircraft security. Provides leadership, direction, and assitance during emergency situations, including aircraft evacuation, administering first air to incapacitated guest, and during turbulent flights and delayed flights. Market and sell products and onboard services to guest. Attends preflight briefings concerning upcoming weather, altitude, routes, emergency procedures, crew coordination. Performs routine inspections of all emergency equipment and ensures aircraft security. Provides leadership, direction, and assitance during emergency situations, including aircraft evacuation, administering first air to incapacitated guest, and during turbulent flights and delayed flights. Market and sell products and onboard services to guest.

Customer Service Representative

• Oct 2018 - Feb 2019

Verify the delivery of all ordered services, medical supplies, and or equipment to patients. Conduct follow up phone calls to patients, providers, physicians, adustors. Maintain patient privacy and confidentiality under federal and state law, including HIPAA, and in accordance with company policy. Research complex issues across multiple databases and work with escalated customer complaints. Educate members, providers, pharmacies, and cvs colleagues about the formularies list and pharmaceutical benefits. Maintains accurate and complex documentation of required information that meets risk management, regulatory, and accreditation requirements. Process request in compliance with various laws, and CMS regulations, and company policy. Performs non- medical research including eligibility verification, COB, and benefit verification.

Retail Sales Associate

• Feb 2018 - Apr 2018

Builds strong relationships with elevated customers to fit their individual needs. Develop and maintain strong relationships with vendors and internal partners to promote brand awareness across all designer departments, address product needs and meets goals. Delivers white glove service making deliveries to personal clients homes around the valley. Taught and coached team members on brand history and products, and build awareness with customers through events and promotions. Exceeded monthly sales goals of 29,000$ by 106% Adheres to the company modo “all in, we win” by supporting team objectives

Inventory Associate

• Jan 2017 - Feb 2018

Retail Merchandiser

• Jul 2016 - Jan 2017

• Responsible for determining price points for miscellaneous donations; • Responsible for stocking miscellaneous donations which include houseware, glassware, picture frames, ect; • Exceed daily processing quota by 50% on consistent basis; • Achieved 175% of community donation quota while providing excellent customer service on the cash register; • Assist customers with inquiries and provide a resolution; • Exhibited goodwill’s core values which is PRIDE: Passion, Respect, Integrity, Dedicated to our Mission, Excellence; • Provided back-up support in other department based on business needs; • Assisted over 200 customers a day with their sales transactions.